I bought Randy Staub Rock Solid and the serial number is invalid.
Why would this happen? I bought it 2018 and now just installing.
Help please
Derek
Where did you purchase?
If from the Toontrack Webshop, you’ll need to contact Toontrack Support directly with a copy of the receipt so they can activate. Click the Contact Support button in the FAQ below.
https://www.toontrack.com/faq/how-do-i-contact-support/
If you purchased from a 3rd party retailer, you’ll need to contact them directly
Scott Sibley - Toontrack
Technical Advisor
I bought it at Long & McQuades. I did talk to someone & he said to contact you. The store can’t give me a new serial number.
LONG & MCQUADE MUSICAL INSTRUMENTS LTD.
3060 DAVIDSON CRT UNIT#1
Burlington, On L7M4X7 905-319-3330
R E C E I P T REPRINT
*******************
BILL TO: SHIP TO/FOR:
DEREK DEKORT DEREK DEKORT
876 TRAFALGAR RD. 876 TRAFALGAR RD.
LONDON ON LONDON ON
N5Z 1E8 N5Z 1E8
C [519]777-1895 [ ] –
CUSTOMER#: 2279189 ORDER # : INVOICE#:
EMPLOYEE : CSTEE REG# : r5 TRAN# : 401719 DATE : 02/14/18
P.O.# : P/UP BY :
ORD SHIP B/O
PRODUCT # DESCRIPTION QTY QTY QTY EACH TOTAL
—————- ————————– —- —- —- ——— ———–
EZ DRUMMER 2 TOONTRACK EZ DRUMMER 2 1 129.00 129.00
PLUGIN
TT220 TOONTRACK EZX – ROCK 1 49.00 49.00
SOLID
NYXL1260 D’ADDARIO NYXL ELEC-GTR 2 13.99 27.98
SET EXTRA HEAVY
SUB-TOTAL—————-> 205.98
ELECTRONIC HANDLING FEE–> 0.00
HST ———————> 26.78
TOTAL ——————-> 232.76
MASTER CARD 232.76
DE-KORT/DEREK
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