Thank you for purchasing or considering to add EZdrummer to your arsenal of music software tools.
the present board is STRICTLY for pre-sales enquiries and no technical help will be provided here – there are boards dedicated to support queries elsewhere for this purpose (see information below). Posts requesting help operating or installing the product will be deleted or moved to boards requiring access only granted by purchasing and registering Toontrack products!
We recommend you visit the product’s description pages available on the main website as they answer a large number of questions, from compatibility to features and pricing. Audio demos and video presentations are also available for most products, and a great source of information!
If you are facing issues with a product OEM, note that common issues and resolutions are posted at Toontrack’s dedicated http://www.toontrack.com/support/. We recommend you check the section dedicated to the product, both for common issues and pre-order enquiries before contacting support or posting your query on these forums.
For interactive help with product specialists you may also use the present forum. To access the private forums where non pre-sales questions (technical support) are attended to, to the best of our ability (forums are a supplemental channel of support and we recommend you use the support portal to contact the support team), you MUST however register your Toontrack product first.
If you are unable to access the ‘Support’ forums after registering your product, please make sure you log out from the present forums then back in. If issues persist please send a personal message to one of the moderator and they will help you resolve this matter.
! AGAIN, YOU MUST REGISTER YOUR PRODUCT TO ACCESS SUPPORT RESOURCES !
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