I bought the wrong product

[boraeskiuctepe]

Today I bought Kicks & Snares EZX thinking I was buying EZ Drummer 3. Do I have a chance to return it?

Topic

[Adam_On_Bass]

It clearly states on everything before checkout you need a version of Superior or EZ Drummer to use these. Unfortunately I am pretty sure it’s yours now.

[Scott]

boraeskiuctepe wrote:

Today I bought Kicks & Snares EZX thinking I was buying EZ Drummer 3. Do I have a chance to return it?

Please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott

[boraeskiuctepe]

I can’t send you a message using the support button.

[Scott]

I’ll reach out to Toontrack and let them know there is an issue with their webform. I’ll post back when I hear back from them.

Scott

[Scott]

OK, please try emptying your browser cache and see if that helps?

If not they could email Support directly at support(at)toontrack(dot)com and that will reach support as well.

Scott

[Author]

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