EZkeys String Machine craches cubase

[Nicolej Brink]

Hi
I’ve just got this free string machine bur when I try to load it in cubase it craches

EZkeys String Machine
Product variant: Sound Expansion
Free product for: EZkeys Mellotoon – Regular

Any idears?

Best regards
Nicolej

Topic

[Scott]

What version number shows on the EZkeys interface? What version of Cubase? What OS and other computer specs? Have you tried running the latest update for the EZkeys Player?

Scott Sibley - Toontrack
Technical Advisor

[Nicolej Brink]

@Scott said:
What version number shows on the EZkeys interface? What version of Cubase? What OS and other computer specs? Have you tried running the latest update for the EZkeys Player?  

According to the Product manager everything is up to date but the version number on the EZkeys interface is 1.1.1??? What installation path shall I use?

[Scott]

What OS? Windows? If so, do a search for the EZkeys.dll and manually delete it. Then run the latest EZkeys Player update (not the library just the Player).

Scott Sibley - Toontrack
Technical Advisor

[Nicolej Brink]

Im using Win7. Cubase 6.5

I have now deleted all EZkeys.dll (I had 10), reinstalled and updated to 1.2.4, but now Cabase can’t find any EZkeys ;-(

[Scott]

Does it open in standalone? Check the plugin install path from the EZkeys Help menu and set that path in Cubase.

Scott Sibley - Toontrack
Technical Advisor

[Nicolej Brink]

where do I set that path in Cubase? What path is cubase using to load the vst’s?

[Scott]

See this FAQ and check your Cubase manual for info on the plug-in manager. I use Cubase 8.5 do I don’t remember exactly where the plug-in manager is but I think it’s under the Device menu in Cubase.

https://www.toontrack.com/faq/how-do-i-set-the-path-to-my-toontrack-plug-in-in-cubase/

Scott Sibley - Toontrack
Technical Advisor

[Nicolej Brink]

thanx… once again you saved me

[Author]

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