EZKeys has no available updates – stuck at 1.0.0

[Matthew Farstad]

I just bought EZKeys and I downloaded the Product Manager (1.0.4) and it lets me download it but every time I try and install it says I need to update the the latest version but it won’t stop downloading the 1.0.0 version of EZKeys.

“You need to update the EZKeys player to the latest version before you can install this update.”

Help? I bought it but I can’t install it? Any fix or are refunds available?

Thanks,
Matt

Topic

[Scott]

From checking your account, it appears you purchased an EZkeys MIDI pack. You need an EZkeys Sound library (which includes the EZkeys player) to use the MIDI pack. That is why you are getting that error message.

Scott Sibley - Toontrack
Technical Advisor

[Author]

Replies