EZDrummer 3

EZdrummer Help
Viewing 15 replies - 136 through 150 (of 191 total)
  • Phenix 2
    Participant

    the pre-order ok but, this is way too long
    i prefer presale and toontrack may have made a mistake for this time in digital marketing

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

    1

    Thanked by: Further
    Matt
    Participant

    Seriously…are you people literally INSANE? What is the matter with you people?

    Come on man!

    1

    Thanked by: Mattster
    Petter
    Moderator
    BEST ANSWER

    Hi!

    We usually release products around 14:00 CET and aim to do so this time too. As soon as everything’s ready, all customers will be notified via email and/or social media. Thank you for your patience! We can’t wait to release this one.

    Happy songwriting, as soon as you get it installed!

    Update:
    The downloads for EZdrummer 3 Software, the EZdrummer 3 Core Library, and EZdrummer 2 Core library EZX are available.

    Petter Adsten - Toontrack
    Support & Betatesting

    • This post was modified 3 years, 1 month ago by Petter.

    Hi!

    We usually release products around 14:00 CET and aim to do so this time too. As soon as everything’s ready, all customers will be notified via email and/or social media. Thank you for your patience! We can’t wait to release this one.

    Happy songwriting, as soon as you get it installed!

    Update:
    The downloads for EZdrummer 3 Software, the EZdrummer 3 Core Library, and EZdrummer 2 Core library EZX are available.

    Petter Adsten - Toontrack
    Support & Betatesting

    • This post was modified 3 years, 1 month ago by Petter.
    benjaminashlin
    Participant

    Haha over reaction just a bit….

    Further
    Participant

    Yeah, this is enough to take my future business elsewhere.  I have work to do, I can’t waste half a day waiting on something I have already paid for when I have clients expecting the “new drum sound” I promised would be coming TODAY.  And I agree, no explanation, no communication, no mods on forums with updates and peace of mind… Really badly handled, guys.

    Agreed. I don’t think they care much about other people’s obligations or work schedules based on an issue I had with authorizations on devices. They just told me to read my EULA agreement. I wasn’t breaking any rules I just needed my PC authorized and their policies on that set my show back. When you take a device off, you should be able to put another on, period, and they have a limit on how many devices AND the number of times you can do it, for whatever reason. It makes no sense when upgraded computers are only new for 6 months tops. Not customer friendly, just like this situation.

    Guy Rowland
    Participant

    Yeah, this is enough to take my future business elsewhere.  I have work to do, I can’t waste half a day waiting on something I have already paid for when I have clients expecting the “new drum sound” I promised would be coming TODAY.  And I agree, no explanation, no communication, no mods on forums with updates and peace of mind… Really badly handled, guys.

    Very funny!

    (It was satire, right?)

    1

    Thanked by: Matt
    Further
    Participant

    Haha over reaction just a bit….

    Bad customer service is bad customer service. When you want pros to use your products, you should strive for professional behavior as well.

    Further
    Participant

    It’s not a crime to let someone know they need to get better at their job.

    FearinLoathin
    Participant

    Finalllllly an announcement!  Thanks, guys.  I retract most of my previous griping.

    FearinLoathin
    Participant

    ?)

     

     

    For the most part, yes it was 😉 But that is a very real-life situation that could cost studio owners more than money.

    Matt
    Participant

    Sounds like Rikk has done it! I knew Rikk would sort this whole mess out. We’ve got people in the foetal position distraught with anxiety here, ready to jump to XLN. And Rikk has come through with the announcement, holding the Toontrack torch, running through the fire for us. It’s Rikk. More God than man. Rikk.

    1

    Thanked by: Further
    tn_robertson
    Participant
    BEST ANSWER

    Hi!

    We usually release products around 14:00 CET and aim to do so this time too. As soon as everything’s ready, all customers will be notified via email and/or social media. Thank you for your patience! We can’t wait to release this one.

    Happy songwriting, as soon as you get it installed!

    Update:
    The downloads for EZdrummer 3 Software, the EZdrummer 3 Core Library, and EZdrummer 2 Core library EZX are available.

    • This post was modified 3 years, 1 month ago by Petter.

    Hi!

    We usually release products around 14:00 CET and aim to do so this time too. As soon as everything’s ready, all customers will be notified via email and/or social media. Thank you for your patience! We can’t wait to release this one.

    Happy songwriting, as soon as you get it installed!

    Update:
    The downloads for EZdrummer 3 Software, the EZdrummer 3 Core Library, and EZdrummer 2 Core library EZX are available.

    • This post was modified 3 years, 1 month ago by Petter.

    Communicating this in advance would have been amazing.

    3

    Thanked by: locruser, Dean Lawn and Further
    Matt
    Participant
    BEST ANSWER

    Hi!

    We usually release products around 14:00 CET and aim to do so this time too. As soon as everything’s ready, all customers will be notified via email and/or social media. Thank you for your patience! We can’t wait to release this one.

    Happy songwriting, as soon as you get it installed!

    Update:
    The downloads for EZdrummer 3 Software, the EZdrummer 3 Core Library, and EZdrummer 2 Core library EZX are available.

    • This post was modified 3 years, 1 month ago by Petter.

    Hi!

    We usually release products around 14:00 CET and aim to do so this time too. As soon as everything’s ready, all customers will be notified via email and/or social media. Thank you for your patience! We can’t wait to release this one.

    Happy songwriting, as soon as you get it installed!

    Update:
    The downloads for EZdrummer 3 Software, the EZdrummer 3 Core Library, and EZdrummer 2 Core library EZX are available.

    • This post was modified 3 years, 1 month ago by Petter.

    Communicating this in advance would have been amazing.

    I don’t know how you’ll ever recover from this incredible trauma. Be strong.

    2

    Thanked by: tn_robertson and benjaminashlin
    Sami Chang
    Participant

    Downloading now!

    1

    Thanked by: Matt
    Guy Rowland
    Participant

    ?)

     

     

    For the most part, yes it was 😉 But that is a very real-life situation that could cost studio owners more than money.

    Any studio owner that books a session to use a new product at 9am on the day it is launched needs to take a look at themselves.

    Anyway – psst… downloading now – took about 7 or 8 mins. So far so good, servers.

    Also updates for Superior Drummer 3.3.0 and the EZ Drummer 2 core library are up.

    1

    Thanked by: benjaminashlin
Viewing 15 replies - 136 through 150 (of 191 total)

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