EZdrummer 2 shows ''audio engine inactive, check you audio device''

EZdrummer Help
Viewing 15 replies - 61 through 75 (of 101 total)
  • Sparky United
    Participant

    I can’t believe this issue hasn’t been solved yet.  This thread is a year and a half old (I joined the thread in June 2019) and the issue obviously effects many users.  That’s simply not good enough.  Time for Toontack to step up and either fix the problem or offer reasonable alternatives (e.g. heavily discounted crossgrade to S3).


    EZdrummer version: 2.1.8
    Operating system: Windows 10
    codylagrone
    Participant

    This might have been mentioned before, but I had the same problem and it was because I had another track soloed.  It appears that it not only mutes the track but also disables the audio engine, which is likely done to save CPU resources.  I’m on Mixcraft 9 Pro, btw.


    EZdrummer version: 2.1.8
    Operating system: Windows 10
    Dogman_1
    Participant

    Still have this issue for at least 2 years . Before that it worked solid . Don’t know what happened , haven’t been able to solve it with or without a little help from my friends . I will avoid Toontrack products in the future , that’s for sure . Customer service got me nowhere .


    EZdrummer version: 2.1.8
    Operating system: macOS Mojave (10.14)
    Steve Forward
    Participant

      just sent a tech support request yet again for this issue,  and now getting alerts from this thread in my inbox again. it’s like they’ve gone, “meh, whatever,  send him to the forums, we got better things to do…”     hence, why I’ve not dropped coinage on EZBass!

    I don’t think they’ll ever get round to fixing the issue.  it’s definitely related to the 2.1.8 release,  as if I roll back,  all is fine.

    Also had  Jan from Steinberg tech remote session in twice over the past year, and it’s nothing to do with my DAW.

    It’s niggles like this, that have put me off   ToonTrack.   I would stop using EZD2 and EZKeys if they sounded bad, but they don’t..   hhmpf!

    https://youtu.be/prodXaEIslE


    EZdrummer version: 2.1.8
    Operating system: Windows 7

    www.steveforward.com

    Phenix 2
    Participant

    AUDIO ENGINE INACTIVE CHECK YOUR AUDIO DEVICE  me too

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

    Olof Hermansson
    Moderator

    Please try the new version 2.2.0.

    Olof Hermansson - Toontrack
    Coder

    Phenix 2
    Participant

    new version of what ?

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

    Scott
    Moderator

    new version of what ?

    Ezdrummer 2.

    There is a new release version 2.2.0.

    Scott Sibley - Toontrack
    Technical Advisor

    Phenix 2
    Participant

    i have it so maybe there is  a problem

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

    Scott
    Moderator

    i have it so maybe there is  a problem

    Can you give more info then? Are you running standalone? In a DAW? If so, which one? What version of that DAW? What is your OS?

    Scott Sibley - Toontrack
    Technical Advisor

    Steve Forward
    Participant

    I can confirm that in the entire history of me ever using _any_  plugin or piece of software, Toontrack is the _only_ company to ever have _actually_ listened to customer complaints,  recognised the problem and released a fix…  only took a year!

    Cubase + EZDrummer2  (2.20 update) is now working correctly.

    Now I can purchase EZBass.

    Happy Christmas indeed.


    EZdrummer version: 2.2.0
    Operating system: Windows 7

    www.steveforward.com

    Dogman_1
    Participant

    Yep , did the update , now the stand alone version , which was fine , gives me this audio engine crap , same in my DAW . Thanks for nothing , TT . Phoned a tech guy I know , he’s coming ’round to see if he can fix this lot .


    EZdrummer version: 2.2.0
    Operating system: macOS Mojave (10.14)
    • This post was modified 4 years, 7 months ago by Dogman_1.
    Phenix 2
    Participant

    how can we uninstall the last update ?

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

    codylagrone
    Participant

    I just updated to 2.2.0, using Mixcraft 9 pro (both 64-bit on Windows 10).

    All still works.


    EZdrummer version: 2.2.0
    Operating system: Windows 10
    Phenix 2
    Participant

    I wrote to the staff

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

Viewing 15 replies - 61 through 75 (of 101 total)

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