Error opening product manager in OS X (Yosemite)

Product Manager
Viewing 5 replies - 1 through 5 (of 5 total)
  • John
    Moderator

    Hi,

    is it possible for you to post a screen shot? Not showing any serials but displaying the error.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Captura-de-pantalla-2016-12-21-a-las-20.36.11.png
    Shows this message, product manager is not open, it doesn’t appears on the list of system processes

    Olof
    Moderator

    Hi, please reboot your computer and try again.

    Olof Hermansson - Toontrack
    Coder

    I reboot the imac, continue with the same error

    Olof
    Moderator

    That is strange. Okay, try this: Go to “~/Library/Application Support/Toontrack/Product Manager” (use Go to Folder in the Go menu in Finder and paste that path without the quotes) and delete the file “SingleAppInstanceLock”.

    Olof Hermansson - Toontrack
    Coder

Viewing 5 replies - 1 through 5 (of 5 total)

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