Hello ToonTrack Tooner’s / Support,
I use Toontrack products on a weekly basis. I have a small collection of toontrack products installed on (1) my home computer, as well as on (2) my home studio computer (which I use to write and record music in, with a guitarist buddy). Both installations are not used simultaneously, as I am the only person who has access to them in both locations.
I try and do my best to keep the Toontrack software up to date on both PC’s. I was in my home studio today and started a project in Cubase 14. I tried to load up an instance of Ez Keys 2 BUT! when I did, the installer returned the following error!:
“Error 1704.An Installation for EZKeys 2 Software is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes.”
I took a look at the Windows Task Manager and could not find any active installers in the list. I took a look at the Toontrack Product Manager, and found that the latest version of Ez Keys was installed, well at least according to Toontrack Product Manager.
I closed down all apps and rebooted the PC.
I downloaded the latest Toontrack Product Manager and tried to install that. The PC would not let me install the latest version of Toontrack Product Manager, but instead returned another error message.
Anyone know how I get around this? All my software is legitimate and being used as outlined in the licence. Please help!
EZkeys version: 2.1.5Operating system: Windows 10
