Drum Riffs MIDI

[Dam777]

hi, two hours ago i buy Drum Riffs MIDI and do not know where to download. did not come me a confirmation email.

Sorry for my bad english.

Thank you for your help

Topic

[Scott]

Please contact Toontrack directly via the website. Go to http://www.Toontrack.com click the ‘About’ tab, and select ‘Contact Shipping/Office’.

Scott Sibley - Toontrack
Technical Advisor

[Dam777]

I can not send the message – The response words was incorrect please try again.
on my shopping cart is write – Payment Type………….Not confirmed

What is the problem? Sorry for my bad english.

Thank you for your help

[Scott]

If you are having problems using the web form, try contacting Toontack via the Support Portal (click the Contact Support button at the bottom of the link.

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=81

Scott Sibley - Toontrack
Technical Advisor

[Dam777]

Thanks, but how do I know serial number ……Required fields Please provide your serial number, without it I can not send the message.

[Scott]

You are using the MIDI pack with EZdrummer or Superior Drummer 2 yes? Input that serial number. If you don’t know it, it is located in the My Products section of your Toontrack account.

Scott Sibley - Toontrack
Technical Advisor

[Dam777]

THANKS, I’m stupid, I HAVE TO LEARN ENGLISH! I have not read – Works with EZdrummer®, Superior Drummer® 2.0

I’m sorry that I’m unnecessarily bother.

Can I cancel the order? On my shopping cart is write – Processed – Yes

once again Im sorry

[Scott]

If your credit card did indeed get charged for the purchase, you’ll need to contact Toontrack directly. Go to http://www.Toontrack.com click the ‘About’ tab, and select ‘Contact Shipping/Office’.

This isn’t something that can be fixed via the forum so you need to contact Toontrack through the method above.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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