Core Library not available after upgrade from ez2

[anduandi]

Manager says its installed with all updates on EZ3  but I get this when I try to switch to the EZ3 drum kits

Operating system: Windows 7

Topic

[Guy Rowland]

TheEZ Drummer 3 Core Library is totally separate in the product manager – have you downloaded that?

[Ruud Olsson]

The EZD3 core library downloader is not on the top of the Product Manager page; it can be found by scrolling down on that page. In my case it was amongst the EZXs I already owned, in alphabetical order.

[retroreel]

Same thing happening here. There is no option to download the EZD3 core library in the product manager.

[anduandi]

yeah.. I cant scroll down to anything

[nicovice]

Same here !

[Petter]

Hi,

We are currently investigating this issue. When we have any new information to provide we will let you know.

While our web development team is investigating, please contact us at support via the Contact Support button at the bottom of this FAQ and we should be able to assist individually: https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

• This post was modified 3 years, 2 months ago by Petter.

[Ruud Olsson]

Did you update the Product Manager before using it?

Operating system: macOS Monterey (12)

[LUCA FARERI]

Same problem here…Not find any ezdrummer 3 core library

Operating system: macOS Monterey (12)

[Petter]

While our web development team is investigating, please contact us at support via the Contact Support button at the bottom of this FAQ and we should be able to assist individually: https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

[Darryl Brooks]

Same issue EZdrummer 3 core library not found after installation. Installed the new product mgr first then updated everything the mgr said was needing to be updated. Opened the program in my daw and got the same picture as above to download the core library.

Operating system: Windows 10

[Darryl Brooks]

Quick update: I found the core library for EZdrummer 3. In the product mgr, the left side last tab is titled uninstalled products. After clicking on that tab It was listed as an EZX .

Operating system: Windows 10

[nicovice]

Now it works 🙂

[anduandi]

core showed up .. all is well..  in product manager

[casey]

I have the same problem as all you guys except core library is NOWHERE to be found anywhere in my product manager

EZdrummer version: 3.0.0
Operating system: macOS High Sierra (10.13)

[John]

Hi Casey,

did you follow Petter’s advice above in this thread?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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