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BUYER BEWARE:
I purchased EZ Drummer 2 (W/Songwriter pack) a couple of weeks ago. I spent several days experimenting with the preset drum grooves and fills.
In short: About 80 percent of these drum grooves and fills were terribly inconsistent with the description given, and the ‘variation’ buttons offered for each setting gave little to no variation at all.
It is as if the programmer had assigned groove tracks with no thought of how the groove would be applied to an actual song.
As example:
Vintage Basic: A simple Midtempo-Straight 4/4 -Verse groove (only 4 variation buttons) consists of drum rolls and crashes, sounds nothing like an actual drum groove you’d hear in the ‘verse’ of a song in any genre.
The Ballad straight 4/4 verse variations literally sound like rock grooves, not ‘ballad’ grooves at all. And again, the 4 variation buttons are simply much of the same. Attempting to ‘Edit’ these grooves for applicability to a song becomes exasperating and time-consuming.
Without going into extensive analysis, the above pretty much sums up my experience with this software. It was frustrating beyond words to try and use the discombobulated presets that make up this pack – the added ‘Songwriter Packs’ were simply redundant.
I want a REFUND for a product I feel was misrepresented about its functions and applicability.
In the absence of getting a prompt reply from Toontrack Support, I will continue seeking means of resolve and posting my evaluation of EZ Drummer 2 on various sites (Like YouTube) where this product is represented in such a flawless light
If you purchased from the Toontrack Webshop, you can contact Toontrack directly via the Contact Support button in the FAQ below and request a refund.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
I have done so. For future reference, Toontrack does not have any FAQ’s category on its site that shows how to submit a ‘complaint’ for ‘Dissatisfaction with Product’ and/or ‘Request Refund’. Therefore we’re forced to select a category that is completely unrelated, then go to bottom of page to contact support
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Thanked by: tn_robertsonNo products in the cart.