Can’t make any purchases

Requests and Feedback
Viewing 15 replies - 1 through 15 (of 32 total)
  • Daniel Wilson
    Participant

    I’m experiencing the same issue. I’ve tried 3 different cards, always getting the same error message. What gives?

    Joseph Greene
    Participant

    Having the same problem. Tried credit card and paypal. I would like to purchase before your sale runs out.

    Garrett George
    Participant

    I’m having the same problem.

    dsgmusic88
    Participant

    I’m starting to wonder if anyone from Toontrack is even going to respond here.

    David S. Gaines
    NorthStar Music Group, Inc.
    www.dsgmusic.com

    Wade Mathias
    Participant

    Same here. Tried PayPal and credit card. Yeah, I’d like to take advantage of the sale, too.

    Bryan Teague
    Participant

    Come on Toontrack. You guys need to get your web purchase portal fixed. Do you want people’s money or not?

    Daniel Hange
    Participant

    Same issue. Tried CC and PayPal last night and this morning.

    Bryan Teague
    Participant

    You would think this would be a priority for Toontrack to fix and someone from Toontrack would at least respond with an update. Nothing. Good job Toontrack.

    wout bosschaert
    Participant

    same here…

    Jason
    Participant

    Tried Credit Card and Paypal as well and transaction couldn’t be completed. Very frustrating!

    Bryan Teague
    Participant

    Got a reply to my trouble ticket claiming this has been fixed. Tried to checkout, and still get the same error. Cancelled the order. Created a new order, still same issue. This is frustrating. I did reply letting Support know it’s still not fixed, and pointed to this topic.

    John
    Moderator

    Hi,

    besides your reports, I have also alerted the web master to your failed orders.

    John Rammelt - Toontrack
    Technical Advisor

    Daniel Dermes
    Keymaster

    Hi Guys,

    Sorry for this issue, this should now be solved so please try again.

    Best,
    Daniel, Toontrack

    Daniel Dermes - Web Development Manager
    Toontrack

    Bryan Teague
    Participant

    Thanks. It worked for me now.

    William Inman
    Participant

    @Dermes said:

    Hi Guys,

    Sorry for this issue, this should now be solved so please try again.

    Best,
    Daniel, Toontrack

    It’s still not working for me.. I’ve tried multiple times over months. Especially when Superior had the sale! I’m getting really frustrated!

Viewing 15 replies - 1 through 15 (of 32 total)

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