Cannot install SD3 update, libraries already on disc

[LeanderL]

Hello!

I bought a new computer and want to install everything from scratch. I copied my sound libraries and the Toontrack Product Manager works well…activated all EZ Mix Packs and SD3, Metal Foundry and Death & Darkness.

So far, so good…but I cannot update SD3 to the latest version. It says that the sound library is from 2017 and the 1.2 update is from 2020…library and presets. Toontrack Product Manager downloads 2 GB of data, but I cannot install anything.

The install directory is empty and I cannot click on Update.

What should I do?

Is it because I activated Death & Darkness first (because it was on my SSD while the SD3 update was still downloading)?
Do I have to install SD2? My Toontrack Product Manager lists SD2 and SD3 Upgrade…I only installed SD3 Upgrade…do I need SD2, too?

Please help!

Superior Drummer 3 version: 3.2.1
Operating system: Windows 10

SeelenPuls ~ Poetic metal from Austria: SeelenPuls.at
Grummelgnom ~ Sociocritical metal from the forest: Grummelgnom.at

Topic

[LeanderL]

Ok…it is a bug. You cannot copy your sound library, then update it. I had to download all 40 GBs again…then apply the update.

SeelenPuls ~ Poetic metal from Austria: SeelenPuls.at
Grummelgnom ~ Sociocritical metal from the forest: Grummelgnom.at

[Erik]

Hey LeanderL,

After copying a library to a new location, you need to update the Library path within SD3 as well (from the Libraries/Paths settings page).

If you can load the library in SD3, the updater should also work.

Erik Berglund — Toontrack

[marius334]

Hi,

I’m having the same issue. I can load the basic sound library in SD3 and all paths seem to be correct but I can’t update the sound library to 1.2.0. I just get a blank Install Directory and the Update button is greyed out. Any ideas? Do I need to re-install the Room Mics and Additional Bleed as well if I want to re-install the basic sound library?

[John]

Hi marius334,

please see my reply in the other thread where you posted.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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