“Audio Engine Inactive” Message in SD3

[David]

Hi guys, Just recently downloaded latest SD3 upgrades, and have...

Hi guys,

Just recently downloaded latest SD3 upgrades, and have noticed I’m now getting red error message at bottom of pane saying “Audio engine inactive, check your audio device” when changing drum voices e.g. changing from a Ludwig Coliseum to Tama Brass? I’ve not had this issue before, and whilst the message is coming up, all samples loaded are working fine?

Any suggestions as to why this is suddenly happening would be cool!

Thanks

Dave

Reedy Boy

Hi guys,

Just recently downloaded latest SD3 upgrades, and have noticed I’m now getting red error message at bottom of pane saying “Audio engine inactive, check your audio device” when changing drum voices e.g. changing from a Ludwig Coliseum to Tama Brass? I’ve not had this issue before, and whilst the message is coming up, all samples loaded are working fine?

Any suggestions as to why this is suddenly happening would be cool!

Thanks

Dave

Reedy Boy

Topic

[Simon2065]

Hi

Same problem here with Standalone mode. Constantly need to reset the device to get audio working again.

SD3 – 3.1.5
Window 10
UAD Apollo-latest-drivers

Superior Drummer 3 version: 3.1.5
Operating system: Windows 10

[Kevin Williams]

One thing I have noticed is that the Track Inspector in Cubase has Instrument Slot (just below the Input Routing) has Superior Drummer 3 written in yellow!

That I believe is an error or a warning… I can’t find out much so far on the internet.

Superior Drummer 3 version: 3.1.5
Operating system: Windows 10

1

Thanked by: Henrik Ekblom

[Tom Martini]

If this is happening on a Windows OS then I can offer what I’ve found with this. I had this issue before in Protools 10 and 12. It is telling you that your sample rate does not match the audio driver setting. Make sure its matched to whatever you are doing. EX: 44.0k on both the Protools audio engine and the sound device (mic preamp) you have. I use a Focusrite 18i20 with the Scarlett Mix Control and had to figure this out on my own. I have them set to 24bit 44.21K for all of my projects. Hope this helps.

Superior Drummer 3 version: 3.1.5
Operating system: Windows 10

Windows 11
Dell XPS 8940
32GB ram i9-10 Core
Focusrite 18i20 Scarlett +
Focusrite Octo Pre MK II for 36 channels in
Protools Studio / Studio One 6.5 Artist

2

Thanked by: Donald Seyler and Henrik Ekblom

[Kevin Williams]

Good point! ?

However, for me it’s new music PC that is set up for 24-bit 48 kHz audio running on 64-bit Windows 10.

That said, I will be double checking though ?

[Lfsexton]

Hi all,

I’m having the same problem opening SD3 as a plugin for ProTools 12. It works in Standalone, but I get this error when I open in PT12. Any ideas??

Superior Drummer 3 version: 3.1.7
Operating system: macOS Catalina (10.15)

[John]

Hi Lfsexton,

what kind of hardware are you using with PT 12? What are your Playback Engine settings? Which exact version of PT 12?
Is it impacting the audio on playback or is it just visual?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Lfsexton]

Hi John,

Im using a Focusrite 18i8 and PT 2019.12 with Mac OS Catalina 10.15.3. My Playback Engine setting are as follows: Playback Engine – Scarlett 18i8 USB, H/W Buffer Size: 128 Samples, Host Engine: √Dynamic Plug-in Processing, Disk Playback Cache Size: Normal.

It runs just fine in standalone with no issues, but as a plugin, the hits don’t register, it isn’t playing any audio and looks like it isn’t responding at all in general. I just updated everything a few days a go and had never used it as a plug-in, so I don’t know if there were issues previously. My session is set up with a Sample Rate of 96kHz, 24 bit Bit Depth and system delay of 289 samples.

[Donald Seyler]

Sample rates have to be the same !!! Set both to same value . Start with 128

[Fabricio Braga de Almeida]

Hi,

Same problem here with pro tools 11. “Audio engine inactive, check your audio device” message and doesn’t work anymore.

It works good in standalone. Can you help me?

SD3 – 3.1.7
OS X Yosemite 10.10.5
Apogee Quartet audio interface

Superior Drummer 3 version: 3.1.7
Operating system: OS X Yosemite (10.10)

[RobWood]

I just had the same issue. It sucks. It never happened with this project before. I hadn’t checked on this particular project for a few months and suddenly I want to edit some drums and I get the message “audio engine inactive check your device”

Any suggestions?

Thanks,

Rob

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

[Charles MAGRIN]

Same issue here, using my V drum plugged on my computer through USB 2.0, ASIO (scarlett solo) selected and after a few minutes I have this bloody message appearing in the bottom right corner of SD3 “AUDIO ENGINE INACTIVE, CHECK YOUR AUDIO DEVICE” this is very annoying I can’t play drums this way. Opening the audio device panel does not change anything, I have to close and open SD3 again to play a few minutes until it crashes again with the same message. Considering the price I paid for SD3 I hope there’s a fix for this… thx

All my drivers and software, (ASIO / SD3 are up to date.)

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

[gui grub]

Hi,

“audio engine inactive” too.

I use SD3 in standalone mode, w10, audient id22 or focusrite 2i2 3rd gen as soundcard and alesis crimson drums in usb.

Everything is up to date.

It works a few minutes, then drops out and sends me the audio engine inactive error message.

I have to re open sd3 to make it work again and again and again…

I’ve disabled the usb selective suspend and it’s still the same error…

Help please!

(sorry for my english, i’m french)

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

[Kevin Williams]

if it’s in yellow, it is disabled! You need to Alt+Click it to re-enabled the instrument.

Ignore this. It was a reply to someone up on page two. Even though I replied to the posting below by clicking on the Reply link, it posted here! 😡👎 I hate this type of Forum software. Makes all the replies out of line.

Still what else would I be doing in these uncertain times!

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

• This post was modified 5 years, 2 months ago by Kevin Williams.

[Kevin Williams]

Hi gui grub,

I had this happen to me last year and occasionally this year. 🤔

What I do is to remove the instance that has this error/warning message and then instantiate a new instance. IF you have tracks just copy them to the new instance. At the same time ensure that your sample rate is set to the same as your DAW. I have mine set to 48kHz. It works fine after I do that. I hope this works for you. 👍😎👌 Your English is fine! 👌😉😊

Cheers

[Kico]

Absolute same problem here. Standalone mode, no external midi device, only playing grooves from library.

Did enyone solve this?

Superior Drummer 3 version: 3.2.1
Operating system: Windows 10

Windows 10 64bit.
Nuendo 8
Device type: ASIO
ASIO device: Universal Audio Thunderbolt
Output latency: 3.9 ms
Buffer latency: 2.7 ms
Sample Rate: 48000 Hz

• The post has been modified 2 times, last modified 4 years, 10 months ago by Kico.

[Author]

Replies