“Audio Engine Inactive” Message in SD3

[David]

Hi guys,

Just recently downloaded latest SD3 upgrades, and have noticed I’m now getting red error message at bottom of pane saying “Audio engine inactive, check your audio device” when changing drum voices e.g. changing from a Ludwig Coliseum to Tama Brass? I’ve not had this issue before, and whilst the message is coming up, all samples loaded are working fine?

Any suggestions as to why this is suddenly happening would be cool!

Thanks

Dave

Reedy Boy

Topic

[Henrik Ekblom]

Are you working in a DAW? In that case, what DAW?

Henrik Ekblom - User Experience Designer
Toontrack

[David]

Hi Henrik,

Yes, I have latest version of Protools.

Many Thanks

Reedy Boy

[Steve Leach]

I’ve had that message as well when running the latest version of SD3 in the latest version of Logic Pro X.

[Henrik Ekblom]

Can you still use SD3 while this message appears?
We’ll look into this matter!

Henrik Ekblom - User Experience Designer
Toontrack

[David]

Hi Henrik,

As I mentioned in my original post, I can still use SD3 whilst message appears, but have never seen this message before.

Thanks

Dave

Reedy Boy

[Henrik Ekblom]

@David said:
Hi Henrik,

As I mentioned in my original post, I can still use SD3 whilst message appears, but have never seen this message before.

ah, I think Monday laziness struck me when I didn’t thoroughly read the first post 😀

Henrik Ekblom - User Experience Designer
Toontrack

[Revelation]

I am running Cubase 9.5 on a PC (Windows 10, 16 gigs of ram, Intel I7) and I also got the same message. This is NOT good. Thankfully it was on a empty session. By the way I did not use any plug ins or anything yet. I hope you fix this issue soon.

I get no sound. Now I have to close it out, and create a brand new session in order for it to work.

[Keith Shriver]

I am having this issue in Windows 10 with the stand alone version of Superior Drummer 3. I recently downloaded the newest version a few days ago and just got around to checking it to make sure everything works. In stand alone I select Settings >Audio Midi Set up > Audio Device and when I change Device Type to Asio I get a message that says ” Cannot open Asio Avid Driver”. However, when I open SD3 in Pro Tools on an instrument track, everything seems to be working as it should, so far. Any solutions to fix this is appreciated.

[Mark King]

I am now seeing this also. It happens in standalone only. Cubase is ok. One time it locked up audio on my pc and I had to reboot. If I start cubase first close it then open standalone it works. When I get the message audio does not work. I first saw this a few weeks ago but audio still worked. It is only the asio that doesn’t work. The windows option for the same interface does work. I see a few peopl have experienced this now with different sound cards. Mine is a Yamaha n12 FireWire desk.

Is there an update on this as this is now becoming unreliable.

Thanks

SD3 with older sdx,s plus Rooms of Hansa and Death & Darkness. Cubase and wavelab current versions. Roland TD50x using all trigger inputs for triggering SD3 only. Windows 11 computer. Various keyboards and outboard gear as well as VST instruments. Acoustic drums: Yamaha 9000 natural wood and Pearl masters. Various snare drums. RME BabyFace Pro FS and Adam A7X monitors

[David]

Any news on this problem?  Four months have passed and I’m still having to put up with this glitch!!

Reedy Boy

[luny]

I get this constantly with the standalone app. Can’t even get to the end of a song without it coming up.

If I click the appearing “Audio Device Settings” button, and click the “Reset Device” button on the dialog, the sound starts working again.

Windows 10 64bit.

Device type: ASIO
ASIO device: Universal Audio Thunderbolt
Output latency: 14.4 ms
Buffer latency: 10.7 ms
Sample Rate: 48000 Hz

Send me a debug version with logging enabled or something so we can get to the bottom of this.

1

Thanked by: Kico

[Tam Huynh]

Toontrack should fix this issue and another related one: cannot change the sample rate (i.e. 44.1 K to 48K) in standalone.

All others such as Addictive Drums 2, Stylus RM, etc… work perfectly.

Toontrack, shake it up! Please!

[Henrik Ekblom]

Tam Huynh wrote:

Cannot change the sample rate (i.e. 44.1 K to 48K) in standalone.

• What audio interface are you using?
• What drivers for the interface are you using?
• What operative system/version are you using?

Henrik Ekblom - User Experience Designer
Toontrack

[zfisherdrums]

I am experiencing the “Audio Engine Inactive” message as well. It is happening in the middle of performances, which is a major drag. I hate falling back on Vdrums when this product sounds so amazing. Halp!

I believe my current settings are:

• Standalone
• Have not updated drivers since original install on 12/31/2018
• Windows 10 64bit
• ASIO
• Focusrite Scarlett 2i2 (2nd Gen)
• Output: 2.3ms
• Buffer Latency. 0.07ms
• Sample Rate: 88.2Khz

• The post has been modified 2 times, last modified 6 years, 4 months ago by zfisherdrums.

[Uberhun]

I am having issues with “Audio engine inactive”. I am running IOS Mojave 10.14.3, Daw, Reason 10 and Helix 2.71.

I can’t hear anything from superior drummer 3.

Is there an update?

[Author]

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