Audio Engine Inactive message after version 3.2.1 update

[gary wood]

Hi,

I updated to the latest SD3 version yesterday and today Im getting this message after using the program for a few minutes. The result is no sound (but the graphics show a midi signal received). I have to restart the program to get it to work until it fails again.

This is happening when just using the stand alone version, but if I load it up as a plugin with Reaper it does not happen.

Nothing was changed with my setup other than updating to version 3.2.1.

I note that there was this issue in the past but no mention of a fix: https://www.toontrack.com/forums/topic/audio-engine-inactive-message-in-sd3/

please help

Superior Drummer 3 version: 3.2.1
Operating system: Windows 10

Topic

[Erik]

Hey aussiejoe,

Do you have multiple softwares using ASIO active?

Did you try the solution reported in this post (even if the settings look correct, try switching to WASAPI and back with the correct settings in the ASIO controls again):
https://www.toontrack.com/forums/topic/audio-engine-inactive-message-in-sd3/page/3/?view=all#post-2530484

Let me know how it goes

Erik Berglund — Toontrack

• This post was modified 4 years, 8 months ago by Erik.

[gary wood]

Hi Erik

Thanks for responding

Im only using SD3 with ASIO active at any one time (nothing else).

I will try your suggestion and report back tomorrow.

Thanks

[Kico]

Got the same problem after updating to 3.2.1., before everything worked well.

The behavior is as follows: After a few minutes, the message “Audio Engine Inactive” kept appearing, it doesn’t matter if SD3 is playing or just in stop mode. During this time, no other application or activity is carried out on the PC.

At the moment the message appears, it does not indicate any problems in the audio setup. See the print screen pics in the attachment, taken at the moment of the crash. After pressing the button “reseting device” SD3 starts working immediately.

There is also an error dump file, is there a way I can send this to Toontrack?

Superior Drummer 3 version: 3.2.1
Operating system: Windows 10

Windows 10 64bit.
Nuendo 8
Device type: ASIO
ASIO device: Universal Audio Thunderbolt
Output latency: 3.9 ms
Buffer latency: 2.7 ms
Sample Rate: 48000 Hz

• This post was modified 4 years, 8 months ago by Kico.

[Olof Hermansson]

Kico wrote:

There is also an error dump file, is there a way I can send this to Toontrack?

Sure, you can zip it and attach it here, or open a support ticket and attach it there.

Olof Hermansson - Toontrack
Coder

[Author]

Replies