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Product Manager
Viewing 7 replies - 1 through 7 (of 7 total)
  • lars_12
    Participant

    To be clear I went to my product manager page and I clicked “register new product” I entered the serial number of my ez drummer 2 that I bought 9 months ago and I got the message “this is already registered to a different account” I need to know how to find this account

    Scott
    Moderator

    You will need to contact Toontrack directly via the Contact Support button in the FAQ below. Please provide them with your full name and any possible email addresses that your other account might be.

    My issue is not covered in this FAQ, what next?

    Scott Sibley - Toontrack
    Technical Advisor

    lester welch
    Participant

    cant download ezdrummer  (*edit*) & ezkeys cinematic grand


    Operating system: Windows 10
    • This post was modified 11 months ago by rixa.
    Juha Kiviniemi
    Participant

    Hello,

    I had to change my computer and cannot use the old one in which my Ezdrummer was registered earlier. I would like to shift the license to the computer I’m using now. How to do it. Here is the new code generated by Ez drummer in the new computer:
    User: kiviniemijuha1@gmail.com
    Original license: *edit*
    Generated new code for registration: *edit*

    Best Regards,

    Juha Kiviniemi

    ps. I know that this is old version, but I still would like to use it 😉


    Operating system: Windows 10
    • This post was modified 11 months ago by rixa.
    Scott
    Moderator

    Hello,

    I had to change my computer and cannot use the old one in which my Ezdrummer was registered earlier. I would like to shift the license to the computer I’m using now. How to do it. Here is the new code generated by Ez drummer in the new computer:
    User: kiviniemijuha1@gmail.com
    Original license: *edit*
    Generated new code for registration: *edit*

    Best Regards,

    Juha Kiviniemi

    ps. I know that this is old version, but I still would like to use it 😉

    Operating system: Windows 10

    • This post was modified 11 months ago by rixa.

    Please use the Toontrack Product Manager to download, install, and authorize your products.

    https://www.toontrack.com/product-manager/

    Scott Sibley - Toontrack
    Technical Advisor

    gw6vak
    Participant

    I wish to install EZ Drummer on a different computer and probably registered it originally using an an old email address. The serial number is *edit*

    Can you please help.

    Thanks – E R Watkins


    Operating system: Windows 7
    • This post was modified 11 months ago by rixa.
    rixa
    Moderator

    I wish to install EZ Drummer on a different computer and probably registered it originally using an an old email address. The serial number is *edit*

    Can you please help.

    Thanks – E R Watkins

    Operating system: Windows 7

    • This post was modified 11 months ago by rixa.

    I removed your serial number from your post, do not post your serial number online.

     

    Please, contact Toontrack directly via the Contact Support button in the FAQ below.

    My issue is not covered in this FAQ, what next?

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

Viewing 7 replies - 1 through 7 (of 7 total)

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