csnowI understand what you are saying but the high-hat hardware is 25% to 30% more than the software. If I wasn’t at a point where I was building a new setup, then it really wouldn’t matter. The demo video is what made me curious since they demoed their new flagship product on Hart hardware. Hart has a small fraction of the edrum market compared to Roland. From a marketing perspective, it would make a lot more sense to demo your product on the industry leader but they didn’t. I was just curious if one vendor was working better than another vendor. Considering the the first patch primarily fixed a problem with the Roland high-hat (VH11) hardware is important.
I have not bought either product yet but not having PMs replied too or multiple posts (not just ones I started) going ignored is not the way to run a forum. The fact this thread was viewed 170 times should tip off the support folks that others are interested in the topic. If you are going to have a support forum then answer threads. Good posts, bad posts….whatever. It is not like there are hundreds of post daily that support folks have to sort through. I am sure they are busy, and I realize I am a small fish in a big pond but I was a potential customer with questions.
It is the lack of response that upsets me. The post was simply ignored as was my PM.
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