No – I actually don’t know why that is happening.
Go ahead and contact support – and they will get you taken care of.
You can start by going http://www.toontrack.com/support/ (which is the Support Portal)
That should help you out
Thanks for the interest. Hope everything works out!
Take care
Scott
-Mac Studio (2023)– Apple M2 Max
-macOS Ventura Version 13.6
-Logic Pro 10.7.9
-64 GB Ram
-Universal Audio Apollo 8 (UAD2 DUO) – max sample rate supported: 192
-typical buffer / typical sample rate: 128 / 44.1
-External drives:
*SanDisk 2TB USB 3.1 Gen 2 Type-A/Type-C Portable SSD
*Glyph 3TB HD w/ USB-C/3.0/2.0 Compatibility
*OWC 2TB Aura P12 Pro NVME M.2 SSD housed in OWC Express 4-slot 4M2 M.2 NVME Thunderbolt 3 ports
-Midi Controllers: M-Audio Keystation 88, Novation 61SL
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