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I have downloaded the Product Manager file and installed the product manager plenty of times but the Product Manager doesn't show in the Toontrack folder. Just some documentation.
I was also not able to install the Metal Machine and Cocktail drummer add-ons due to config file error.
I have deleted all the application files from my Mac.
I want to install and use the Product Manager to install all the Toontrack products that I have but I am not able to do that.
Another way to find out where it is installed: Run the installer again but don't click the Close button when it has finished. Instead, select "Installer Log" from the Window menu and change "Show Errors Only" to "Show All Logs." In the Search/Filter field, enter the word "touched" to find a line saying '... PackageKit: Touched bundle .../Toontrack Product Manager.app" That line reveals where the application was installed.
The Log says "Nov 24 00:11:16 Muneebs-MacBook-Pro installd: PackageKit: Touched bundle /Users/muneebpeeran/Library/Application Support/Toontrack/Product Manager/Update/Toontrack Product Manager.app".
There is no folder called "Toontrack" after "Application Support" though.
Here's a screenshot of the folder.
This is usually caused by the hidden trash folder having the wrong owner. To fix that, open Applications/Utilities/Terminal and paste this command there and press enter:
sudo chown muneebpeeran ~/.Trash
It will ask for your computer password. Then Product Manager should be able to update itself.
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