New releases and tons of deals – all centered around one of our favorite themes: rock! Power up your songwriting toolbox!
Hi all,
I have the following problem.
I have installed the EZBass on Windows 11, after starting it in Cubase 14/15 or standalone I get the startup screen the it crashes immediately.
Actions: deinstallation and reinstall leads to the same problem. different monitor settings etc.
Application log:
Fehlerhafter Anwendungsname: EZbass.exe, Version: 1.3.2.44961, Zeitstempel: 0x68b599c1
Fehlerhafter Modulname: ntdll.dll, Version: 10.0.26100.7824, Zeitstempel: 0xc140bef4
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000001291d3
Fehlerhafte Prozess-ID: 0x4E44
Fehlerhafte Anwendungsstartzeit: 0x1DCAA423C501847
Fehlerhafter Anwendungspfad: C:\Program Files\Toontrack\EZbass\EZbass.exe
Fehlerhafter Modulpfad: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichts-ID: 87fa8a3d-be04-4ae5-8c2b-1fcdaf7f50ca
Vollständiger Name des fehlerhaften Pakets:
Fehlerhafte paketbezogene Anwendungs-ID:
I have also EZDrummer 3 and EZKeys, I dont have problems here.
I tested different Monitor resolutions always the same problem.
The most common cause for these types of crashes are old outdated audio/ASIO drivers (drivers you may not be using that are still installed). EZbass scans them during startup and can crash during the scan. Have a quick look through your add/remove programs list to see if there are any old audio gear drivers that you can uninstall.
When the standalone app crashes, are you not getting a windows dialog, saying that a crash dump was created, and a link to that .DMP file? We would like to forward a log like that to our programmers for review.
Petter Adsten - Toontrack
Support & Betatesting
Hi Petter,
thanks a lot for the fast support response.
Found the problem, Waves Soundgrid Studio caused the problem. There was an license error. I deinstalled the driver and voila.
I did not expect the system to browse for a driver list inside of cubase, and EZKeys as well EZDrummer worked.
< So problem solved>
For your records, when the EZBass applications exits, there is no message, with dump information, startupscreen comes for 1 sec then it drops.
In the sysevents i found the application crash.
System:
Apollo x8 + X8p, iconnectivity, FL Studio Installed MSI board with core 7, 32 MB installed
Luna, Cubase, ProTools + FL Studio as DAW
Thanks a lot for your support
warm regards from germany
Jürgen Jammer
1
Thanked by: Petter AdstenNo products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.