Topic: Why does the Upgrade discount offer not work ?

Viewing 8 replies - 1 through 8 (of 8 total)

Replied November 20, 2023 at 14:29 #3158237

Scott
Moderator

What is expected from a coupon code? I believe the EZkeys Black Friday sale is for:
EZKEYS 2 – FREE EXPANSION INCLUDED.
Buy a regular version of EZkeys 2, get one (1) EKX included

Scott Sibley - Toontrack
Technical Advisor
Replied November 20, 2023 at 14:51 #3158263

SvenT
Participant

Robert Shaplo wrote:

I own EZK, logged in and entered the Coupon code. It comes up as $0.0 USD off.

EZkeys version: 1.3.4
Operating system: Windows 10

Hey there – having the same issue – personalised code for 20 percent off if you already own the original EZ keys. The EZ Keys 2 discount code provides no discount for me either. I got a personal code for an EZ Drummer 3 upgrade discount and that one did work. Would be cool if someone knows if this issue can be resolved here? Sent a message to tech support too, so fingers crossed!

EZkeys version: 1.3.4
Operating system: Windows 10
Replied November 20, 2023 at 15:10 #3158287

Robert Shaplo
Participant

Scott wrote:

What is expected from a coupon code? I believe the EZkeys Black Friday sale is for:
EZKEYS 2 – FREE EXPANSION INCLUDED.
Buy a regular version of EZkeys 2, get one (1) EKX included

No the offer is for 20% off an upgrade to EZK2 Not EZKEYS 2 – FREE EXPANSION INCLUDED.
Buy a regular version of EZkeys 2, get one (1) EKX included .

Here is the offer take from the email I received.

EZkeys 2 Upgrade offer | Get 20% off your upgrade | Black Friday week limited-time offer

Upgrade to EZkeys 2 during our Black Friday week sale and get up to 20% off the upgrade pricing.*

Coupon code: B0EE3FCD9AD5980F4FBD
Replied November 20, 2023 at 15:17 #3158300

Petter
Moderator

BEST ANSWER
Sorry, there was an issue with the code. It has now been fixed by our web development team. Please try again now.

Petter Adsten - Toontrack
Support & Betatesting

3
Thanked by: Robert Shaplo, SvenT and Scott Eshleman

Replied November 20, 2023 at 15:20 #3158303

Robert Shaplo
Participant

Petter wrote:

BEST ANSWER

Sorry, there was an issue with the code. It has now been fixed by our web development team. Please try again now.

Thank you Petter. It is working fine now.

This post was modified 1 year, 7 months ago by Robert Shaplo.

Replied November 20, 2023 at 15:21 #3158308

SvenT
Participant

Confirmed all working and EZ Keys 2 Purchased! Thanks!

EZkeys version: 2.0.0
Operating system: Windows 10

Replied November 22, 2023 at 10:33 #3160518

r st
Participant

I own EZkeys 1, how can I get upgrade coupon?

EZkeys version: 1.3.4
Operating system: Windows 10

Replied November 22, 2023 at 13:34 #3160810

Petter
Moderator

r st wrote:

I own EZkeys 1, how can I get upgrade coupon?

Hi Ruslanas, please create a support ticket and we will look into whether your account is eligible for this offer or not.

Use the Contact Support button at the bottom of this page: https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

1
Thanked by: r st
Author

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Viewing 8 replies - 1 through 8 (of 8 total)

Why does the Upgrade discount offer not work ?

EZkeys Help

Viewing 8 replies - 1 through 8 (of 8 total)

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