Topic: Superior Drummer 3.3.4 suddenly crash all the time

Viewing 12 replies - 1 through 12 (of 12 total)

Replied December 5, 2022 at 14:32 #3023915

Olof Hermansson
Moderator

Hi,

You could attach it here or in a support ticket (https://www.toontrack.com/faq/how-do-i-contact-support/).

Olof Hermansson - Toontrack
Coder

Replied December 5, 2022 at 14:42 #3023918

Steen Waldorf
Participant

Okay i have now attached the crash dump file here

Superior Drummer 3 version: 3.3.4
Operating system: Windows 11

Replied December 5, 2022 at 15:01 #3023926

Olof Hermansson
Moderator

Thanks. It seems to have something to do with your default project. Could you attach it here, please? It’s in %AppData%\Toontrack\Superior3 (paste that into the address field of an Explorer window) and is named DefaultProject. Also move it out from there and see if that helps.

Olof Hermansson - Toontrack
Coder

Replied December 5, 2022 at 15:12 #3023931

Steen Waldorf
Participant

Sorry im not allowed to attached the default project file.
it gives me this message:

Name: DefaultProject

Size: 138 kb, Extension: DEFAULTPROJECT
Error! File type not allowed.

Superior Drummer 3 version: 3.3.4
Operating system: Windows 11

Replied December 5, 2022 at 15:13 #3023932

Olof Hermansson
Moderator

Try compressing it first (.zip).

Olof Hermansson - Toontrack
Coder

Replied December 5, 2022 at 15:16 #3023933

Steen Waldorf
Participant

Okay i gave the file the extension .txt

and here you have it

Superior Drummer 3 version: 3.3.4
Operating system: Windows 11

Replied December 5, 2022 at 15:51 #3023946

Olof Hermansson
Moderator

Thanks. Can you start SD3 if you remove that DefaultProject?

Olof Hermansson - Toontrack
Coder

Replied December 6, 2022 at 10:31 #3024280

Steen Waldorf
Participant

It actually help to remove the file, SD3 will then start up,
but a little annoying I have to start all over with my preset and setup.

And it would still crash if i try to open some of the preset i made previous. These preset was saved as individuel files on my desktop, so if i made a jazz kit i would then save the whole thing as a stand alone preset to keep all midi setup etc…

So if would be nice to know what cause the problem in the first place.

Superior Drummer 3 version: 3.3.4
Operating system: Windows 11

Replied December 7, 2022 at 09:54 #3024812

Olof Hermansson
Moderator

It seems to happen if you have replaced an instrument with one that has more articulations and then have mapped notes to those articulations in e-drum settings.

We’re working on an update that fixes this.

Olof Hermansson - Toontrack
Coder

Replied December 7, 2022 at 10:17 #3024814

Steen Waldorf
Participant

Good to hear you found the issues, looking forward to a fix.

And thanks for the help Olof .😊

Superior Drummer 3 version: 3.3.4
Operating system: Windows 11

1
Thanked by: Olof Hermansson

Replied December 13, 2022 at 16:07 #3027334

Olof Hermansson
Moderator

The update has been released.

Olof Hermansson - Toontrack
Coder

Replied December 13, 2022 at 16:54 #3027365

Steen Waldorf
Participant

Brilliant Olof,

just downloaded it, and it works perfect now😊

Thanks for a quick respons and fix👍👍

Superior Drummer 3 version: 3.3.5
Operating system: Windows 11

1
Thanked by: Olof Hermansson
Author

Replies

Viewing 12 replies - 1 through 12 (of 12 total)

Superior Drummer 3.3.4 suddenly crash all the time

Superior Drummer 3 Help

Viewing 12 replies - 1 through 12 (of 12 total)