Topic: EZ Mix Mastering 2 won’t install | Toontrack

EZ Mix Mastering 2 won’t install

Requests and Feedback

Posted March 16, 2022 at 19:47 #2887298

Gerry58
Participant

I purchased Mastering EZmixPack and when I try to install in PM it says

Software update is required.

You need to upgrade EZmix to the latest version before you can install this product.

!!!!! what the hell?

please can this be sorted out by Toontrack or issue me with a refund it is very frustrating

Gerry
Creator

Topic

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Replied March 16, 2022 at 20:19 #2887302

Scott
Moderator

Under the EZmix pack system requirements:

SYSTEM REQUIREMENTS.
This is an expansion product that requires a working copy of EZmix 2 to operate.

Which version of EZmix 2 are you using?

If you need to request a refund, please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor
Author

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