Topic: “Add to Cart” button not working

Viewing 7 replies - 1 through 7 (of 7 total)

Replied February 8, 2022 at 08:08 #2874292

Petter
Moderator

Hi Earl,

A bug caused the Add to cart button to not work for certain products for a short period of time when you created this post. We notified the web team and the bug was found and fixed. Please try again now and it should work.

A great way to contact support directly is via the Contact Support button at the bottom of any FAQ page. Posting on the forums works as well. https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

Replied November 30, 2023 at 21:07 #3179283

anchio
Participant

Hi, I have the same problem with adding the DRUM MIDI 6 PACK to the cart.

I have a promo code that expires today and wanted to purchase this item.

Thanks.

Replied November 30, 2023 at 22:48 #3179490

Scott
Moderator

anchio wrote:

Hi, I have the same problem with adding the DRUM MIDI 6 PACK to the cart.

I have a promo code that expires today and wanted to purchase this item.

Thanks.

Are you selecting your 6 MIDI packs before you click “add to cart?”

Scott Sibley - Toontrack
Technical Advisor

Replied November 30, 2023 at 22:59 #3179519

anchio
Participant

Not really. In the past I purchased a 6 midi pack from a third party site and was able to add the 6 midi packs at a later time. is it possible to purchase licenses and choose midi packs, one at a time, at a later time?
Thanks

Replied November 30, 2023 at 23:03 #3179528

Scott
Moderator

As far a I know you need to select the packs from the Toontrack Webshop first to add them to the cart.

Scott Sibley - Toontrack
Technical Advisor

Replied November 30, 2023 at 23:22 #3179574

anchio
Participant

Got it. Thanks Scott

Replied December 1, 2023 at 02:12 #3179882

Gary Brody
Participant

Having to pick six first it total BS. I have almost every MIDI pack. I only want one right now and want to save my other choices for later.

If you can’t do that, I’m done with you folks. You want to piss off one of your best customers – have at it. Tell Rikk.

I expect a new offer for the 20% off to use after this cutoff date.

Or are you going to be the next company to go stupid and kill off your base?

Just askin’.
Author

Replies

Viewing 7 replies - 1 through 7 (of 7 total)

“Add to Cart” button not working

MIDI Packs Help

Viewing 7 replies - 1 through 7 (of 7 total)