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Didnt get my midi pack

MIDI Packs Help
Viewing 11 replies - 1 through 11 (of 11 total)
  • Replied December 14, 2021 at 19:08 #2848095
    Mike Kellum
    Participant

    I also haven’t received my daily deal #2 MIDI pack.  Perhaps, there is a server issue?

    Mike

    Replied December 14, 2021 at 20:24 #2848220
    drdrum
    Participant

    Hi Mike

    Yeah maybe that is the problem, I sent a support ticket to tech support.

    Superior Drummer 3 version: 3.3.6 EZ Bass 1.1.8 EZ Keys 2 2.0.4
    Operating system: MacOSX 15.7 Catalina and Win10 64

    Replied December 14, 2021 at 22:33 #2848353
    Richard Snape
    Participant

    Fixed now… All good, thank you.

    Replied December 14, 2021 at 23:15 #2848406
    drdrum
    Participant

    Well it looks like a problem and Im sure they will fix it. Like I said I sent in a support ticket so they will know about it

    Superior Drummer 3 version: 3.3.6 EZ Bass 1.1.8 EZ Keys 2 2.0.4
    Operating system: MacOSX 15.7 Catalina and Win10 64

    Replied December 14, 2021 at 23:35 #2848426
    otk
    Participant

    For the record, I also purchased today’s ‘deal’ (12/14), got a receipt but no serial #.

    Replied December 15, 2021 at 00:02 #2848454
    Richard Snape
    Participant

    đź‘Ť

    Replied December 15, 2021 at 01:16 #2848510
    otk
    Participant

    Yeah, not good.

    Replied December 15, 2021 at 01:53 #2848532
    Scott
    Moderator

    There was a bug in the database this afternoon. Toontrack Support is on top of it now. We are sorry for the inconvenience and we’re getting it sorted ASAP.

    Scott Sibley - Toontrack
    Technical Advisor

    Replied December 15, 2021 at 05:13 #2848661
    drdrum
    Participant

    Thanks for the response to get the midi into my account.

    You guys rock

    Superior Drummer 3 version: 3.3.6 EZ Bass 1.1.8 EZ Keys 2 2.0.4
    Operating system: MacOSX 15.7 Catalina and Win10 64

    Replied January 14, 2025 at 06:53 #3359254
    Jeffery Schrick
    Participant

    I paid for the mega midi pack and never got it.

     

    Replied January 14, 2025 at 12:32 #3359328
    Scott
    Moderator

    For Webshop Order issues, please contact Toontrack directly via the Contact Support button in the FAQ below.

    https://www.toontrack.com/faq/how-do-i-contact-support/

    Scott Sibley - Toontrack
    Technical Advisor

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Viewing 11 replies - 1 through 11 (of 11 total)

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