Topic: I recently purchased EZ Mix 2 hoilday sale buy 1 GET ONE FREE EZMIX PACK

Viewing 7 replies - 1 through 7 (of 7 total)

Replied December 13, 2020 at 14:36 #2676990

Scott
Moderator

Please contact Toontrack Support directly via the Contact Support button in the FAQ below and fill out the Webform.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

Replied December 13, 2020 at 19:57 #2677095

zeemann65
Participant

To whom it may concern. I just filled out the Web form for this ezmix 2 sale. It would not let me upload my PDF receipt to show proof of purchase. why?

EZmix version: 2.1.5
Operating system: Windows 7

Replied December 13, 2020 at 20:23 #2677108

Scott
Moderator

File attachments are limited to .jpg .jpeg .png .gif .tif .tiff .mp4 on the webform. Either save your pdf as a jpg, or wait until support asks you to provide it.

Scott Sibley - Toontrack
Technical Advisor

Replied December 17, 2020 at 22:12 #2681769

walt29
Participant

Same problem. Purchased EZ Mix 2 key from an extern provider. I load it down and registered here on Toontrack.

Do I get the free EZMix pack?

Sincerly Walter

waltermauer@gmail.com

EZmix version: 2.1.5
Operating system: macOS Catalina (10.15)

Replied December 17, 2020 at 22:51 #2681805

Scott
Moderator

walt29 wrote:

Same problem. Purchased EZ Mix 2 key from an extern provider. I load it down and registered here on Toontrack.

Do I get the free EZMix pack?

Sincerly Walter

waltermauer@gmail.com

EZmix version: 2.1.5
Operating system: macOS Catalina (10.15)

Please use the link in the above post and contact Toontrack directly.

Scott Sibley - Toontrack
Technical Advisor

Replied December 20, 2020 at 22:17 #2683589

walt29
Participant

SO, I DID WHAT YOU SAID, AND CONTACT THE SUPPORT. UNFORTENETLY, I DID NOT READ ABOUT THE RESTRICTIONS, TO GET THE FREE EZ MIX. WHERE IS IT RIDDIN’ ? SO I CAN CONFIRM:
HERE IS THE CONVERSATION:
ME:
Purchased EZ Mix 2 key from an extern provider. I load it down and registered here on Toontrack.
Do I get the free EZMix pack?
Sincerly Walter
SUPPORT:
Hey Walter,
Thanks for the email.

Due to EZmix 2 being on a substantial discount during the Black Friday and Cyber Monday sale. It is omitted from the current sale that is full price plus a free EZMix expansion. You can rest assured you got the better fiscal deal.

Replied December 21, 2020 at 00:18 #2683615

zeemann65
Participant

Yeah, I didn’t see no fine print the Holiday sale in my opinion was a bit misleading.

EZmix version: 2.1.5
Operating system: Windows 7

1
Thanked by: walt29
Author

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Viewing 7 replies - 1 through 7 (of 7 total)

I recently purchased EZ Mix 2 hoilday sale buy 1 GET ONE FREE EZMIX PACK

EZmix Help

Viewing 7 replies - 1 through 7 (of 7 total)