1. Forums
  2. Superior Line
  3. Superior Drummer 3 Help
  4. Audio Engine Inactive message after version 3.2.1 update

Audio Engine Inactive message after version 3.2.1 update

Superior Drummer 3 Help
Viewing 4 replies - 1 through 4 (of 4 total)
  • Replied September 22, 2020 at 07:49 #2624361
    Erik
    Participant

    Hey aussiejoe,

    Do you have multiple softwares using ASIO active?

    Did you try the solution reported in this post (even if the settings look correct, try switching to WASAPI and back with the correct settings in the ASIO controls again):
    https://www.toontrack.com/forums/topic/audio-engine-inactive-message-in-sd3/page/3/?view=all#post-2530484

    Let me know how it goes

    Erik Berglund — Toontrack

    • This post was modified 4 years, 8 months ago by Erik.
    Replied September 22, 2020 at 08:41 #2624370
    gary wood
    Participant

    Hi Erik

    Thanks for responding

    Im only using SD3 with ASIO active at any one time (nothing else).

    I will try your suggestion and report back tomorrow.

    Thanks

    Replied September 26, 2020 at 22:29 #2625830
    Kico
    Participant

    Got the same problem after updating to 3.2.1., before everything worked well.

    The behavior is as follows: After a few minutes, the message “Audio Engine Inactive” kept appearing, it doesn’t matter if SD3 is playing or just in stop mode. During this time, no other application or activity is carried out on the PC.

    At the moment the message appears, it does not indicate any problems in the audio setup. See the print screen pics in the attachment, taken at the moment of the crash. After pressing the button “reseting device” SD3 starts working immediately.

    There is also an error dump file, is there a way I can send this to Toontrack?


    Superior Drummer 3 version: 3.2.1
    Operating system: Windows 10

    Windows 10 64bit.
    Nuendo 8
    Device type: ASIO
    ASIO device: Universal Audio Thunderbolt
    Output latency: 3.9 ms
    Buffer latency: 2.7 ms
    Sample Rate: 48000 Hz

    • This post was modified 4 years, 8 months ago by Kico.
    Replied September 28, 2020 at 12:24 #2626208
    Olof Hermansson
    Moderator
    Kico wrote:

    There is also an error dump file, is there a way I can send this to Toontrack?

    Sure, you can zip it and attach it here, or open a support ticket and attach it there.

    Olof Hermansson - Toontrack
    Coder

  • Author
    Replies
Viewing 4 replies - 1 through 4 (of 4 total)

No products in the cart.

×
menu
Play / pause
0:00
0:00
    volume
    ×