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Crash while editing song (Cubase)

EZbass Help
Viewing 6 replies - 1 through 6 (of 6 total)
  • Replied May 25, 2020 at 18:24 #2585032
    Olof Hermansson
    Moderator

    Nothing got attached, please try to zip it first.

    Olof Hermansson - Toontrack
    Coder

    Replied May 25, 2020 at 18:31 #2585042
    Phil Pendlebury
    Participant

    Hi Olof, Sorry, here it is zipped.


    EZbass version: 1.0.2
    Operating system: Windows 10

    Info & Contact

    Windows 10 Pro (4K). Intel i7. 64GB RAM. RME FF UCX. UAD2 QUAD.
    Cubase. Nuendo. Wavelab. Ableton. Vegas. etc.

    Replied May 25, 2020 at 18:38 #2585050
    Olof Hermansson
    Moderator

    Thanks. We’ve seen this type of crash before but it’s very hard to know what caused it unless we can reproduce it, so please let us know if you find a way to do it. Maybe by starting from your last auto-saved project and trying to do the same as last time?

    Any chance you had deleted a song track in EZbass before it happened?

    Olof Hermansson - Toontrack
    Coder

    Replied May 25, 2020 at 18:41 #2585054
    Phil Pendlebury
    Participant

    Hi Olof,

    I had done a number of things, too quickly to note all in detail, as I am working on a short tutorial and it is difficult to pin down the exact repro.

    Please could you let me know how I can send you a short email or PM directly as I have some other info that may be relevant.

    My best, P.


    EZbass version: 1.0.2
    Operating system: Windows 10

    Info & Contact

    Windows 10 Pro (4K). Intel i7. 64GB RAM. RME FF UCX. UAD2 QUAD.
    Cubase. Nuendo. Wavelab. Ableton. Vegas. etc.

    Replied May 25, 2020 at 18:50 #2585061
    Olof Hermansson
    Moderator

    You could write to support (https://www.toontrack.com/faq/how-do-i-contact-support/) and say that it is info for me.

    Olof Hermansson - Toontrack
    Coder

    Replied May 26, 2020 at 10:04 #2585366
    Phil Pendlebury
    Participant

    Done. Thanks Olof.


    EZbass version: 1.0.2
    Operating system: Windows 10

    Info & Contact

    Windows 10 Pro (4K). Intel i7. 64GB RAM. RME FF UCX. UAD2 QUAD.
    Cubase. Nuendo. Wavelab. Ableton. Vegas. etc.

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Viewing 6 replies - 1 through 6 (of 6 total)

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