Topic: Purchase of ez Drummer metal Machine | Toontrack

Kickstart the 2026 songwriting year
with some new gear!

Kickstart the 2026 songwriting year with some new gear!

Kickstart the 2026 songwriting year with some new gear!

Purchase of ez Drummer metal Machine

Requests and Feedback

Posted June 18, 2019 at 19:47 #2461977

Nathan28027
Participant

Hi, I purchased this product Metal Machine with my email through paypal, and for some reason I have not received a download for it, and when I go to my purchase history I have none showing up. How do I download this. I have not received an email of a serial number either.
Creator

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Viewing 4 replies - 1 through 4 (of 4 total)

Replied June 18, 2019 at 20:01 #2461979

Scott
Moderator

I do not see an order from your account email. Did you order from the Toontrack webshop? Did you order using another email address?

Scott Sibley - Toontrack
Technical Advisor

Replied June 18, 2019 at 22:34 #2461999

Nathan28027
Participant

No, I believe what happened is I bought the purchase as a guest and then asked for my email.

Replied June 18, 2019 at 22:36 #2462000

Nathan28027
Participant

If you happen to see it, I paid for it with the paypal with the card last four numbers 4752

Replied June 18, 2019 at 23:58 #2462013

Scott
Moderator

This would be something beyond forum support. Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor
Author

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