Topic: Purchase of ez Drummer metal Machine | Toontrack

Purchase of ez Drummer metal Machine

Requests and Feedback

Posted June 18, 2019 at 19:47 #2461977

Nathan28027
Participant

Hi, I purchased this product Metal Machine with my email through paypal, and for some reason I have not received a download for it, and when I go to my purchase history I have none showing up. How do I download this. I have not received an email of a serial number either.
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Replied June 18, 2019 at 20:01 #2461979

Scott
Moderator

I do not see an order from your account email. Did you order from the Toontrack webshop? Did you order using another email address?

Scott Sibley - Toontrack
Technical Advisor

Replied June 18, 2019 at 22:34 #2461999

Nathan28027
Participant

No, I believe what happened is I bought the purchase as a guest and then asked for my email.

Replied June 18, 2019 at 22:36 #2462000

Nathan28027
Participant

If you happen to see it, I paid for it with the paypal with the card last four numbers 4752

Replied June 18, 2019 at 23:58 #2462013

Scott
Moderator

This would be something beyond forum support. Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor
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