Let me get this straight: does it mean that for some reason I don’t know of, it was NOT included in the core of EZDrummer 2, so I can’t get it, not even by payment?
The Cocktail EZX was included with EZD1. It has never been offered as a separate, ‘to purchase’, EZX. I was also never included in EZD2 at any point either.
Strangely enough, I’ve just realised I might have a need for this kit for the first time in 10+ years of using EZdrummer (hence finding this thread). Tiny bit annoyed to find it got “lost” when I upgraded to EZD2.
@Patrick Rowles said:
Strangely enough, I’ve just realised I might have a need for this kit for the first time in 10+ years of using EZdrummer (hence finding this thread). Tiny bit annoyed to find it got “lost” when I upgraded to EZD2.
I’m not sure what you mean by ‘lost’. It should still be available under your EZD1 product in Product Manager. EZD1 in the Extra section.
I lost track of this issue, but was reminded of it when I came to look for answers to a new issue I have with SD3.
In your Product Manager screenshot, the original EZdrummer is visible as a product under the EZDRUMMER LINE (albeit uninstallable, because of EZdrummer2) with the Cocktail kit listed below it as an ‘extra’.
However, in my PM, I can see only ‘EZdrummer2 – Upgrade’ under the EZDRUMMER LINE heading, despite having emails from July 2009 acknowledging my purchase of EZdrummer. Nothing is listed under EXTRAS on the Downloads tab (see attachment).
The count of Installed Products tallies with the count of My Products, and the email address I used when I originally bought and registered EZdrummer is the same as the one shown against ‘Products registered to user’. Do I need to re-register EZdrummer somehow in order to have it appear in PM and enable me to access the Cocktail kit as an ‘extra’?
EZdrummer version: 2.2.3 Operating system: Windows 10
I cannot see the details but for some reason your EZD1 serial was manually removed by Toontrack Support from your account in October 2020. Do you recall why you had a Ticket then? Did you transfer the license?
If you try to add the serial again, you *should* get an error message.
Hi John, and thanks – it’s all coming back to me! I’ve just checked email correspondence with Toontrack support in October 2020. I’d asked them if there was a way for me to transfer ownership of EZdrummer to a friend (now that I was using Superior Drummer), and they replied that they had “removed the serial number from your account so you may gift it to someone else”.
That never happened in the end (i.e. the gifting), but using the serial number quoted in the email, I’ve been able to re-register EZdrummer in my own PM app. As a result, the Details panel looks just like yours, and I’m now downloading the Cocktail EZX from the EXTRAS section. Problem solved! :¬D
