Topic: Error downloading products/updates in Product Manager | Toontrack

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Error downloading products/updates in Product Manager

Product Manager

Posted August 21, 2017 at 13:43 #1908437

Dag Frode Eilertsen
Participant

I’ve been trying to download/install my latest products on my secondary computer.
Previous installs have gone smoothly, but this last week I’ve been getting the same message on all products:

Download of “(…)” has stopped. The received file was too short.

Can anyone help?
Creator

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Replied August 21, 2017 at 14:39 #1996754

Olof Hermansson
Moderator

It sounds like you have some kind of internet filter enabled. If you can’t figure out what it is and disable it, maybe you can use an anonymous VPN to circumvent it? If no success, please use the Contact Support button in this FAQ: https://www.toontrack.com/faq/how-do-i-contact-support/

Olof Hermansson - Toontrack
Coder
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