Made a mess of installing EZDrummer 2 – help!

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  • Scott
    Moderator

    What is the exact error message? What are your computer specs?

    Scott Sibley - Toontrack
    Technical Advisor

    Moreno_3
    Participant

    Hi Scott
    Error 1311.Source file not found: CUsersMYAppDataTempTemp1_EZdrummer_Win_202 (1). ZipEZdrumer2_WINData.cab

    Operating system : Microsoft Windows 10 64-bit
    Processor : AMD A8-7410 mobile quad-core SoC Processor
    Processor features : clocked at up to 2.5 GHz
    Graphics card : AMD Radeon R5 graphics
    Memory : 8GB DDR3L 1600MHz DRAM
    Storage : 1TB SATA with 5400RPM spindle speed
    Optical Drive : DVD/CD burner
    Display : 15.6 inch High Definition LED-Backlit Display
    Display features : Energy-efficient, 1376 x 768 pixels resolution
    Camera : front facing webcam, Digital Microphone
    Speakers : Built-in stereo speakers, Dolby Advanced Audio technology
    Keyboard : non-backlight AccuType keyboard and numeric keys
    Touchpad : Touchpad with multi-touch
    Connectivity : Bluetooth 4.0, Gigabit 10/100/1000Mbps Ethernet LAN, 802.11ac Wireless LAN
    Ports interface : 2x USB 2.0, HDMI, USB 3.0, 2-in-1 Media Card Reader, Headphone/Microphone Combo Jack, RJ-45 port, security lock slot
    Battery : 4-cell lithium-cylinder 2200 mAh battery
    Battery life : more than 4 hours depending on usage
    Dimension : 15.12 x 10.43 x 0.98 inch
    Weight : 5.05 lbs
    Other features : voice assistant capability, PowerDVD, Power2Go, trial version of Microsoft Office 2013 and more-pre-installed software

    Scott
    Moderator

    I know you say you have extracted the installer but the only reason for an Error 1311 is because of not extracting the installer.

    See the video in the FAQ and make sure you’re following the steps to be sure.

    https://www.toontrack.com/faq/im-getting-error-1311-when-installing-on-pc/

    Scott Sibley - Toontrack
    Technical Advisor

    Moreno_3
    Participant

    Edit: this problem went away. I successfully integrated EZ with Cubase and now the field is a fine size. Having othe problems, but taking those to Steinberg.
    thanks again!

    Thanks Scott. I have now downloaded and registered EZD2.
    If it is OK I will add questions as they come up here.
    first thing I notice is that the program is relatively small on the screen. I tried to enlarge it but nothing happens.

    Scott
    Moderator

    @Moreno_3 said:

    Edit: this problem went away. I successfully integrated EZ with Cubase and now the field is a fine size. Having othe problems, but taking those to Steinberg.
    thanks again!

    Thanks Scott. I have now downloaded and registered EZD2.
    If it is OK I will add questions as they come up here.
    first thing I notice is that the program is relatively small on the screen. I tried to enlarge it but nothing happens.

    The GUI size is related to the system screen resolution. The higher the resolution, the smaller the GUI. I know it has been requested that there is a resizable GUI or some other option. Toontrack is aware of the problem.

    Scott Sibley - Toontrack
    Technical Advisor

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