Drum Riffs MIDI

Other Pre-sales
Viewing 7 replies - 1 through 7 (of 7 total)
  • Scott
    Moderator

    Please contact Toontrack directly via the website. Go to http://www.Toontrack.com click the ‘About’ tab, and select ‘Contact Shipping/Office’.

    Scott Sibley - Toontrack
    Technical Advisor

    Dam777
    Participant

    I can not send the message – The response words was incorrect please try again.
    on my shopping cart is write – Payment Type………….Not confirmed

    What is the problem? Sorry for my bad english.

    Thank you for your help

    Scott
    Moderator

    If you are having problems using the web form, try contacting Toontack via the Support Portal (click the Contact Support button at the bottom of the link.

    http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=81

    Scott Sibley - Toontrack
    Technical Advisor

    Dam777
    Participant

    Thanks, but how do I know serial number ……Required fields Please provide your serial number, without it I can not send the message.

    Scott
    Moderator

    You are using the MIDI pack with EZdrummer or Superior Drummer 2 yes? Input that serial number. If you don’t know it, it is located in the My Products section of your Toontrack account.

    Scott Sibley - Toontrack
    Technical Advisor

    Dam777
    Participant

    THANKS, I’m stupid, I HAVE TO LEARN ENGLISH! I have not read – Works with EZdrummer®, Superior Drummer® 2.0

    I’m sorry that I’m unnecessarily bother.

    Can I cancel the order? On my shopping cart is write – Processed – Yes

    once again Im sorry

    Scott
    Moderator

    If your credit card did indeed get charged for the purchase, you’ll need to contact Toontrack directly. Go to http://www.Toontrack.com click the ‘About’ tab, and select ‘Contact Shipping/Office’.

    This isn’t something that can be fixed via the forum so you need to contact Toontrack through the method above.

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 7 replies - 1 through 7 (of 7 total)

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