Topic: EZ Drummer Lite Missing with DM6 | Toontrack

EZ Drummer Lite Missing with DM6

EZdrummer Pre-sales

Posted December 19, 2010 at 11:00 #1893564

rluijt
Participant

Hi there,

I bought a Alesis DM6 USB electronic drumkit, the box was labeled with “EZ drummer lite included” but there was nos software in the box. I’ve contacted the store and they looked in the other boxes but in the other boxes the software was missing too. They’ve contacted Alesis and they say that I should download it but where can I find it? I’ve searched the Alesis site too but I can’t find it anywhere?

Gr. Rene
Creator

Topic

Viewing 3 replies - 1 through 3 (of 3 total)

Replied December 20, 2010 at 18:40 #1943310

Rogue
Moderator

you do need a serial number – that should have been included in the box. After registration from our site, the download link will be available.

If no serial number was included with your hardware purchase then contact our dispatch center using the About > Contact Shipping/office from the main site and explain the problem… they will hook you up with one.

Rogue Marechal - Toontrack
Configuration Manager

Replied December 21, 2010 at 11:57 #1943364

Martin
Moderator

Solved.

Martin Kristoffersson
Sound Designer

Replied December 21, 2010 at 12:04 #1943365

rluijt
Participant

I’ve received a serial number within a few hours after contacting the shipping dept. That is what I call service guys! I’m impressed and would like to thank you for your efford!

Grt. Rene Luijt
Author

Replies

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