Replies created

 

Viewing 3 replies - 1 through 3 (of 3 total)
  • willemvanleunen
    Participant
    BEST ANSWER

    The size is indeed 296,4, but it refuses to install. So you brought me up to an idea. I also installed a virtual machine, and that gave me the opportunity to install Superior Drummer from scratch. So I decided to re-install windows on my machine (needed to be done anyways).

    Now everything is working like  charm.

    There is something in the manager software that keeps track if the software is installed and then tries to just doesn’t run.

    I did not get the 1714 error when I add or remove software manually.

    So the problem might be in Windows 10, or in the way the manager works.

    Thank you for your support.

    willemvanleunen
    Participant

    Thanks for your reply. I already did this, because it is the only option to install.

    This is what happens:

    • Select Superior Drummer 3 > Show Details > Update/Full Product Installer > Download
    • After clicking on verify/install it starts installing and extracting the Superior Drummer 64-bit.msi file
    • Then I have to choose a location and I install. (I tried to change location, and I also tried to install on my primary disk.
    • But the installation stops with the following error:
      • The feature you are trying to use is on a network resource that is unavailable, I don’t have any network recource).
      • Clock OK to try again, or enter an alternate path to a folder containing the installation package ‘Superior Drummer 64-bit.msi’ in the box below.
      • I can Browse to a location, but can not find it anywhere on the drive.
      • In the Use source box this is already selected: C:\Users\wille\AppData\Local\Temp\{A5D7B50E-642B-47B3-9372-509F44F61CAA}\ but that doesn’t show the msi file
        • When I browse through the temp files in that folder, there is 1 folder that contains the correct msi file. But if I select that one, I get an error aswell: The file … is not a valid installation package for the product.
    • In the Drummer 3 > Show Details > Installation Info it shows that version 3.1.2 is installed. The Uninstall Product button is unavailable and I need to use the Windows10 Add/Remove Programs to manually uninstall.
    • After canceling the install it gives this error: Error 1714. The older version op Superior Drummer 3 cannot be removed. Contact your technical support group
    • So I hope there is a posibility to install from a full installer, since I guess that the Product Manager is downloading an update version at the moment.
    willemvanleunen
    Participant

    Hi Olof,

    Thanks for your input. Good to know that the standalone uses the VST as well. I copied the right folder and after restarting Studio One it worked!

     

Viewing 3 replies - 1 through 3 (of 3 total)

No products in the cart.

×