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Viewing 12 replies - 1 through 12 (of 12 total)
  • Warlordpriest
    Participant

    Gotta say, a lot has happened in 5 years. Thanks for your suggestion about updating to EZdrummer 2. Been checking out this video and its definitely worth it.

    Warlordpriest
    Participant

    VERY happy to report I was wrongSmile Its been a few years since using this program.
    Anyway, now its working as it should be.
    Thanks so much, guys for hanging in there with me.

    Here’s the page that made it clear to me. Didn’t even have to make a technical support ticket.
    Posting it here in case someone else comes along looking.

    https://www.toontrack.com/faq/how-do-i-open-ezdrummer-in-logic/

    Warlordpriest
    Participant

    That’s more like the company’s endgame than mine. My Endgame was to install Midi Jazz and keep on tracking, not to shell out more money for another version. Unless they’re giving EZdrummer2 away free, or at a reduced price, all of this tail-chasing is going to call for a time out for me to decide whether or not to pursue this or just go to another company.
    As for the suggestions, I’ve tried them all, several times and none of them have been effective.
    Thanks for the screenshot. Appreciate you efforts to be helpful.

    Warlordpriest
    Participant

    I’ve been at it all day. Careful and complete removal from my hard drive and multiple uninstalls. Nothing.
    It was working as a stand alone at one point several days ago but couldn’t get it to plug into Logic.
    At least then I had a drummer. Now, since uninstalling it there is no more drummer and thus nothing to power the program.

    Warlordpriest
    Participant

    It has not appeared as a plug in in Logic.

    Warlordpriest
    Participant

    @gseshleman said:

    are you saying that you have not downloaded & reinstalled Toontrack Solo and the EZX Cocktail kit ??

    are you not seeing EZDrummer available as an AU plugin in LOGIC??

    Yes! That has been the problem throughout this exercise and after multiple attempts, complete uninstalls reboots and reinstallation’s.

    Unlike EZDrummer2, EZDrummer1 runs only as a plugin and needs a host, like Solo or Logic.
    There will be no EZDrummer1 app in the Toontrack folder with the “Sound Mover” app and Documentation.

    Warlordpriest
    Participant

    @John said:

    Hi,

    if you download the latest update in your account, it includes an uninstaller. If you uninstall everything EZdrummer on your system, you can definitely install EZdrummer again.
    Please download and install from the Full Product download available in your account. The download link is directly below your serial number and it is much bigger than the 1.4.0 update, which is only 31,52MB.

    John,
    Let me be more clear. The only download available directly below my serial number is 1.4.0 and its 572.7MB.
    It appears to be the same as the one called an update.
    There is no Full Product download other than that available on my page. The only other downloads available are updates.
    They are:
    EZdrummer 1.4.0 update for Mac OS 10.4 or above 2014-10-13 31.52 MB MAC
    Toontrack solo 1.3.2 for Mac OS 10.4 or above 2011-09-29 7.16 MB MAC
    Cocktail – complementary EZX (Mac OS) 2014-05-08

    Warlordpriest
    Participant

    In the drop down list for technical support where you select your product, EZdrummer is not included…only EZdrummer 2
    It seems that this product is no longer supported. Never received and answer from technical support about my problem, and its been over a week since submitting.
    Of course I could be wrong, and would be happy to find that out. If someone would point me to a page that shows how to reinstall this program and have it working it would be greatly appreciated.

    Warlordpriest
    Participant

    Thanks for getting back to me.
    After uninstalling, I downloaded the Ezdrummer program that appeared under my serial number as you recommended . It was called 1.4.0 for Mac.
    Made sure it wasn’t an update. They have them listed separately.
    Followed the installation instructions to the letter. Made sure it was an Audio Units installation and not VST or anything else.
    However, I did keep copies of my old program in the trash. Not completely deleted from the trash yet because I wanted to be sure there would be no need to get them back.
    But all folders and related files were deleted before reinstalling.

    Warlordpriest
    Participant

    I followed your suggesting and completely removed the program, but after re installing, all I got was a folder named Toontrack, and inside it was “documentation” and “sound mover.”
    No EZdrummer. Np way to launch it.
    Before I had EZcoctail and Toontrack solo. Now nothing is there.
    Nothing works

    Warlordpriest
    Participant

    Or another way to put the questions: If EZdrummer is completely removed from my computer, and I remove all traces of the program, will I be able to install it again, and get a working version using the original download I have here? And if so, what are the steps to reinstalling? Install Toontrack solo first or Ezdrummer?
    Or is it engineered so that I am now forced to buy a copy of EZdrummer 2?

    Mac OSX 10.7.5 Logic Pro 9

    Warlordpriest
    Participant

    Thanks for answering my query. i didn’t find the exact file they mentioned in that support document. It wasn’t in my cache. I use Logic 9.
    There were only two toontrack files there. I deleted one of them that was similar to what they suggested deleting :Caches/com.apple.audiounits.cache but nothing changed.
    I have already completely deleted EZdrummer and tried to download the update and that didn’t work. Since its just an update, I’m not sure that it contains the whole program or will install over my original program since now when I install the original program there is no drummer.
    Still stuck.
    Would greatly appreciate any suggestions or info you can give. I wrote technical support a few days ago but have yet to receive a response.
    Thanks again for your help.
    ‘priest

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