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[Vejichan]

Thank you for your help – Toontrack got back to me below and it solved my issue. Everything is good now.
Sharing this info for reference.

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Go to the following location on Mac, then delete all files there that start with “MidiDB” and the “OnlineMidi” folder, then restart the computer and re-launch EZD2.
User/Library/Application Support/Toontrack/EZdrummer
The “User” Library folder is hidden in OS 10.7 and above, so an easy way to get to this folder is to click, from the finder menu at the top of the screen “Go > Go to folder > ~/Library” (without quotes). Then delete all files there that start with “MidiDB” and the “OnlineMidi” folder, then restart the computer and re-launch EZD2.

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[Vejichan]

Hi,

 

I am on Mac- Updated to EZD 2 5 years ago-

so i did the following:

-Removed the folder “Macintosh HD/Library/Application Support/EZDrummer/Database/” and ran the 2.2.2 update installer again through the Product Manager.

-Renamed Database to Database 2 and ran the 2.2.2 update installer again through the Product Manager.

Both procedures , Still same issue- please advise-

Thanks

[Vejichan]

I have to stare at this rainbow for 20min.. please help

[Vejichan]

it shows up but the individual kits aren’t. i thought i clearly stated that.
again to clarify. Metal! has been installed and it works BUT on my ezd2.. you can’t use metal! individual kits when you are using a different ezx drum kit.

[Vejichan]

correction for 1) i downloaded all ezdrummer 2 files and upgrades.. i didn’t download or install any ez drummer 1 files this time

[Vejichan]

PLEASE RESPOND!

ok we have been through this for the last week. I have installed/uninstalled/installed/uninstalled. So Today (12/05/13)
Starting on my PC free of any toontrack products
1) I downloaded all the ezdrummer files/upgrades + Metal! EZX upgrades/files + Metal Machine EZX upgrades/files + all my ezx/midi packs from toontrack
(another 5 hours spent downloading and installing)
2) I installed everything
and the conclusion
3) SAME.. all my ezx shows up in individual drum kits except for METAL! EZX

please respond…what do i do now?> metal! ezx .. i just want to exchange it for made of metal ezx!
regards, David

[Vejichan]

no i didnt.. please help and answer my questions!

[Vejichan]

Ok.. an entire day has passed and not a response? What is the next course of action?
also when i get the upgrade code to download ezd2.. is that the full ez drummer 2 product?

[Vejichan]

The full ez drummer 2 product? I upgraded from ezd1 to ezd2…is the previous downloaded ezd2 the full ez drummer 2? When I install everything… I’m not going to install metal!… I have request in an email for toontrack to exchange it to made of metal!… This metal ezx has caused me 5 days of sleepless nights and money and time.. Please forward this to toontrack

[Vejichan]

ok now i deleted ez drummer 1 and downloaded the update .. and when i install the update the update tells me i need ez drummer 1 to install it..whats going on?
alright i’m gonna delete everything again… do a complete clean install. delete all toontrack stuff from my PC. now when i reinstall everything do i need to install ez drummer 1 again or just ez drummer 2?

[Vejichan]

so just uninstall ezd1 1.40 and download the new ezd 1.40 updater and install that? what about ez drummer 1 2.3.0 and ez drummer 2? do i leave those installed?
also please answer my previous question.. can i install the same program again an again w/o any problems?

also why do i have to uninstall ezd 1.. wouldn’t installing the update be ok?

[Vejichan]

1) ok.. so what should i do? uninstall ez drummer 1 or just the update? wouldn’t that interfere with the ez drummer 2 install? or
if i uninstall all toontrack products from my PC again and re-download everything again? kinda going in circles here don’t you think.. my time wasted for the last 2 days nuthing but install/download/uninstall/download/wait for response/ go back etc

5) i mean let’s say i download ez drummer from toontrack .. i install it on my PC . and then right away install the exact same program again and again and again.. what problems will arise?

how do i contact TOONTRACK exactly?

[Vejichan]

would you mind Scott if we continue over the phone? It maybe speed everything up.E-mail correspondence is taking too long and i think this problem would be rectified quicker if we do this over the phone?

1) well i uninstalled everything toontrack from my PC 3 days ago and then redownloaded all the ez drummer/metal!/metal machine/ez drummer 2 updates etc from TOONTRACK.com just JUST Yesterday. Was the new 1.4.0 update today?
2) at this point .. i’m afraid to delete anything/or touch anything.. fear of causing further problems. how can i delete toontrack solo safely?
3) my ezd2 is version 2.0.2..METAL! version 1.5.2
4) How do i separate ezd2 so that each individual drum kit has it’s own individual track in reaper?
5) lastly.. let’s say if i have ez drummer 2 installed on my PC. if i installed the same ez drummer 2 a second time .. is that bad ?

lastly, if there is nothing that can be done.. can i put in an exchange from metal! ezx to made of metal instead?
i really want METAL!.. but it didn’t work for me on ez drummer 1 and now on ez drummer 2?
i didn’t want to get ez drummer 2. .. but i got it so i can get metal!ezx to work

thanks for your support

[Vejichan]

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[Vejichan]

How do I turn off windows UAC? Also I try installing metal machine and it was ok…I still can’t install metal! Were u able to view the pics I have attached…u can clearly see my ez drummer 1 was updated.
Anyway I have decided to go ahead and buy ez drummer 2. Would this solve my problem? And do I have to uninstall ez drummer 1 before installing ez drummer 2?
Please get back to me asap.

[Author]

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