[thomask56]

Just got my iMac out of the shop–major repair: replaced logic board and video card (thank God for Apple Care).

My problem: Just tried to open EZ Drummer & got a pop up box saying I’m not authorized.

Of note:

1. The computer ID number in the pop up box is different than the one I had before (which I still have in my records, if that’s helpful).

2. When I enter my authorization S/N I get another pop up saying “EZdrummer authorization failed. Please check codes and try again.” (I did! Same result.)

3. I purchased EZdrummer + Nashville and Vintage Rock expansions and registered all 2 yrs ago. I have confirmation email from Toontrack, plus credit card transactions etc.

4. This is the same computer these products were installed on and registered for–not another computer. I don’t need another installation. This iMac simply has a new logic board (installed under Apple warranty by Apple tech).

What to do to get EZdrummer & expansion re-authorized?? I’m finishing a recording project this week, have sessions scheduled for the next 3 days! Help!!!

(Thanks!)

Tom Kimmel

[Author]

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