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  • Stratcat51
    Participant

    I never got any email notification either and not in Spam folder either.

    I’ve looked and cannot find anywhere in my account settings to select/deselect email notifications either.  The only subscriptions are for any threads that had started or replied to so that doesn’t look like a route to fix it.

    Stratcat51
    Participant

    @The Rocker

    Thank you for your kind words and offer of help.

    I am using Reaper DAW having originally started with it back in 2009 with it until work simply put paid to any time for Guitar about a year later.  It was manic work until I had an accident in 2016 that broke my back, left knee, shattered an eye socket and mangled every metacarple in my right hand.   I retired shortly after the accident and its taken 3 years to get my right hand to play guitar.  I can’t feel my index finger and thumb so pick use and string feel is …. a less than I’d like 😉   The head injuries, have taken some getting used to as well, nothing visible to most but shall we say finding confidence to meet others and play is something I find all but impossible now.   So please accept my thanks in words and forum click, and understand that whilst I really appreciate that offer I am pegging away at things as best I can and with the Reaper forum group.

    I wish you the best, and hope that EZD3 gives you the extra that you hope for.   For me, the Band Mate sounded nice, but I need a better PC first.

    Kind regards

    Stratcat51
    Participant

    Hi @The Rocker,

    Thanks for your shots at answers.  I have been offline and unable to catchup, so srry about the delay to reply.

    Before you answered I ended up raising a query to Toontrack recognising that as it it was ‘just post release’ answers may be slow coming as I am sure there were plenty of post go live support queries.   Suffice to say I got two answers back from them as the first was a tad shy on information and I was still not clear on the process.  The second reply, indicates that the ‘Upgrade’ download I got is in fact a full install of EZD3 and that it is possible that I need not install EZD2 first then use the update.  So it seems quite possible that I should be able to install EZD2 on an updated PC and then still install EZD3 to have both versions available.  At least I hope so.

    As I bought another package (can remain nameless here) that gives Guitar Amps etc. and that it does not work on the base spec PC that they indicated it would I am looking to update PC, sadly now is NOT the right time for buying PC hardware.   That being the case, EZD3 has not yet been installed here and I am still using EZD2 albeit, probably not very well as I get overwhelmed trying to think, Music, Computer … err why did it do that.. oh yeah ok that sounds alright,  dang it didn’t come over to the DAW how I wanted .. etc.    Sometimes what looks so easy on the Youtube simply isn’t ….

    @John,

    Thanks for the info on the account pages.  But frankly I find all that confusing too and I struggle with things that need online resources to do things.  I am getting to the point that I don’t want to use internet these days, certainly not with my Music PC.  So I guess, a lot of older folk like me are just gonna give up on it all eventually because its just not our thing.  Inclusive, safe and tolerant, the internet is NOT.

    Thanks again.

    Stratcat51
    Participant

    Bump:

    ok I have read that EZD3 can import EZD2 projects but I am assuming that is an EZD saved file not necessarily a whole Reaper project where EZD2 was used as a plug-in rather than as stand alone EZD. So can anyone advise please?

    Stratcat51
    Participant

    Couldn’t agree more.   Nothing but trouble and the support doesn’t exist.

    Stratcat51
    Participant

    So after I use the contact support people I get sent a slightly more detailed pdf file than installed originally and was available from the menu, that was 21 pages long and mostly waffle and pictures of studios that had nothing to do with using the software.  The new version is 43 pages woo hoo… sadly it didn’t really go very far as a manual.

    It vaguely tries to work as stand alone but as a VST in Reaper which I hoped to use it in, it is useless reporting ‘Audio Engine inactive’ in the UI page and it seems that has plagued a number of other users out there in other DAWs too….

    I’ve wasted another day trying to get this crud to work and Toontracks offer is that I can sell it when I’ve only just bought it and from their website too… (Ha!), some kind of support.  To make matters worse I actually paid the full price £180! from their website not the reduced price on ebay.. I really do think I should have bought an Alesis SR16 at least it would work!

    Stratcat51
    Participant

    If you mean the YouTube stuff…… I watched it.. it has errors that aren’t explained or corrected as I stated in my first post.

    So far I can’t find anything on this site that supports the product properly.

    Stratcat51
    Participant

    Guess the deathly silence says I bought a dud product with no support.

Viewing 8 replies - 1 through 8 (of 8 total)

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