[Rick Vance]

Hi John,
I’ve been crazy busy with a client but I finally had some time to check all my preferences and they were the same as yours and I unchecked some and it didn’t make any difference. I spent some time trying to zero in on the problem and I found out that it only occurs when I have the plugin displayed and am running a sample. When I try to raise or lower the volume in with the RME Total FX mixer software EzDrummer stops and the error message appears. If I change focus from the plug-in to the DAW then it will work again. Crazy!

[Rick Vance]

Hi John,
I don’t quite follow your message. I’m not sure what IIRC is. Is there a different screenshot you’re requesting. Thanks

[Rick Vance]

Thanks Jeff, I was looking in the right hand upper corner of the EZD Gui. I’ll give it a try the next time I have the problem. Right now it seems to be working fine.

[Rick Vance]

First of all I must express how impressed I am that I received such quick responses. I haven’t needed to use support because I have found that the Toontrack products I’ve purchased have always worked as intended.

JOHN: I have Reaper x64 V5.25, I have EZ Drummer x64 V2.1.4 Build 13108 installed. Here is a screenshot of my Audio Preference

I have noticed also that when I click on the Total FX mixer, part of the RME software, that EZ Drummer always quits. But it also happens at other times.

JEFF: Are you referring to the standalone version? I haven’t been able to find any place on the plugin version to access the audio interface settings.

Thanks again to you both for the help.
Rick

[Rick Vance]

Thanks John. The uninstall and reinstall worked although the 64 bit driver ended up in a folder I had made earlier in the Program Files. It’s nice to actually get support from a company these days. It sets Toontrack apart from many.

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