[phaine]

Hi folks —

I’m the one who started this thread in 2018.

For the record, there was never any resolution to it.

Toontrack just stopped answering my messages when they ran out of easy options.

For me, SD3 has been a disappointing, useless, expensive waste of time.

– Philip

• This post was modified 4 years, 5 months ago by phaine.

[phaine]

Thanks, @Henrik — I tried 1 CPU and it did not improve matters.

What would you recommend next?

Philip

[phaine]

@Henrik, any further word on this?

Can you connect me with the engineers to diagnose the issue with the software?

Philip

[phaine]

wphall, can you please confirm that this issue does not happen for you with EZ Drummer or SD2?

[phaine]

Thanks, Henrik —

Please see my original post at https://www.toontrack.com/forums/topic/audio-breaking-up-on-15-mbp-i7-16-ssd/page/2/#post-2211803

The short answers are: I’m running a Mac, CPU graph doesn’t get much above 55% even if I’m wailing away (with the dropouts / distortions happening), and buffer size reduces but doesn’t eliminate the problem.  And if the buffer size is big I have too much latency for live drumming, defeating the purpose.

What next?  I do think that I and a couple of other Mac users have a distinct issue.  The fact that EZ Drummer does NOT have this issue, only SD3, suggests to me that there’s an issue with the SD3.  I really want to be able to use this thing and am willing to put in time to help your engineers fix the issue.  So please let me know how I can help for our mutual benefit.

Warm regards,

Philip

[phaine]

Thank you for the quick reply, Henrik — and also, really great job with the UX design!

I tried 1 CPU and this did not improve matters.

Philip

[phaine]

I also just bought SD3 and am suffering the same issue.  (

Regarding the USB traffic theory… it’s a good theory but it’s not working for me.  SD3 is kind enough to let me unmount the external SSD drive once the samples are loaded.  But the audio artifacts still happen.

https://www.toontrack.com/forums/topic/distorted-sounds-in-sd3-but-not-ezd/

The fact that this does NOT happen with EZ Drummer leads me to believe that it’s more an SD3 issue than anything else.

Toontrack, can I help you diagnose this issue?

– Philip

[Author]

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