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[Petter Adsten]

Thanks, I’ll notify the team about this!

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Shootie

[Petter Adsten]

Please contact support directly for troubleshooting. https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi! Thanks for the feedback, I will forward your message to the team.

If anyone else feels the same about this change, please let us know.

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Andreas Walfridsson

[Petter Adsten]

There seems to be an issue with your registered email address. Our support received an error message when they tried to send you an email. Would you be able to submit a support ticket instead?

https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi Hakan,

Sorry to hear that you’re experiencing issues with EZbass.

Our support will contact you via email to help troubleshoot. Do you have links to the forum posts you are referring to, so that we can confirm if they are reporting bugs that haven’t been fixed, or if those issues should already be fixed in EZbass 1.3.1?

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Matt Ayres wrote:

Been another month now… and I’ve still had a broken product longer than ive had a working product!

Sorry about that Matt! A fix has been found and it is coming in the next update, but before then that version (which includes other bug fixes and changes too) has to go through QA testing. How long this will take depends on the findings of our testers. The fact that we are in the summer vacation months in Sweden right now is going to affect the timeline as well.

Please let us know if you need any assistance in applying the workaround and we’ll help!

Petter Adsten - Toontrack
Support & Betatesting

[Author]

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