2

[Omarkum]

I just tried to install the Jazz ezx onto the Laptop…you know the one that had successfully installed Cocktail…It fails “could not update”.. I dont know what is going wrong. EVERYTHING.

[Omarkum]

Hi John , this is insane. When you say “Uninstall Cocktail EZX via the Add /Remove panel” I am assuming you mean from the Control Panel Uninstall…if you do ..it does not appear as an installed application there. Where else will I find add /remove.

In ANY case I have just tried to install the Jazz EZX and am getting the exact same run around “Failed to update”. I tried installing this becuase their was no already existing Jazz EZX in the C/Program files/Toontracks/EZDrummer folder. It should have just followed its path to that folder and installed fine…it has not.

I have ONLY installed with what you refer to the latest installer…3 times..same shit. I have never in ten years had anything like this happen. I already have it installed on my Laptop..

[Omarkum]

Cocktail update is now telling me that the Library is Damaged . Should I BE trying to reinstall the whole product…should I remove the Cocktail folder in Program files / Toontracks/ EzDrummer? that I spoke of earlier.

[Omarkum]

iT was a txt. Rogue..I have attached them to things at other sites before so I dont know.I tried a rar but it your site said it was not supported. What should I use.

[Omarkum]

Hi ROGUE ..I have uploaded the failed cocktail install log again..this time I hope you can see it. Your upload confirmed it..so it should be there.

I dont know why the confusion Rogue ..you say that I am “interchangeably speaking of EzDrummer an Cocktail. I am talking about the Cocktail Install…which comes with the EzDrummer install. I clearly said that in the paragraph above the one you quoted. I have installed EZD..It works fine as I explained. I DONT own a disk..It is all digitally downloaded…EVERYTHING ..and I had done all the current EZD updates, as requested.

So it is COCKTAIL that will not install..

Yet when I check ..Program files /Toontrack/EZdrummer/.. I find a Cocktail folder, including all of Its kits and sounds PNG’s and four config files. Should I try just deleting that folder.? and run again run the latest Cocktail Install?
I have intalled These products on my laptop..no problems ..I have simply installed all your latest stuff…But this time no Cocktails 🙂

[Omarkum]

Try this john

[Omarkum]

I have used up another Authorisation to get things working … so thats fixed until I run out of those.

The other problem remains even though I managed this time to get the Cocktail installer pointing to the Cdrive. Same problem “Update ERROR. I have included the fail log if that helps. To be honest I dont give a damn about Cocktail ..but am waiting to purchase 3 new kits and cant bear the thought of this all happening with them.

[Omarkum]

I will get back on this Scott…I have another prob more pressing at the moment and am posting on that now. So another incoming for you 🙂

[Omarkum]

Hi Scott…I am , in this instance running EZDrummer in its SOLO standalone..and it does. I am not using a Daw in this instance. I will enter my system specs..(thought I had actually , so it must not have saved). It returns the saved tempo , when recalled but not the other settings , as I mentioned.

[Author]

Replies