Then I see no reason that the connection/speed should be any different than downloading from the website (just the error handling is different). Why the connection is bad between your computer and the download server is something our CDN provider could investigate if you contact Toontrack support about the issue.
Okay, also check if you have any proxies turned on. You can get there by clicking “Proxies: Change Settings” in Product Manager Preferences. Is any checkbox ticked for any of the protocols listed there?
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