[Mooch916]

Also – I forgot to mention – after the crash error, I get the C run time error and the screen closes out. Only happens with sessions that currently have ezd2 in the tracks or when attempting to open ezd2 in reaper.

[Mooch916]

Check this out: EZmix2 is showing up as version 2.1.1 in reaper – it also says it has an update available. But the product is updated and lists as up to date in product manager. The latest update is on the pc and all other updates are deleted … What a mess.

[Mooch916]

Hey Brad,
Let me attempt to answer your questions in the most straightforward manner that I can:

“So, first EZDrummer 2, does the EZDrummer app open standalone?”

My ezd2 standalone opens and works fine. Likewise, ezmix standalone contains all factory presets. They were great in standalone.

“In Reaper, what message do you see when you try to open a session with EZDrummer 2?”

It reads: EZDrummer has crashed. Crash dump file at c- user- name- app data- local-temp-ezdrummer-version2.1.1

I realize that this old version sends up red flags and would appear to be the culprit. But I don’t have any instance of version 2.1.1 on the pc. I’ve updated, deleted, redownloaded, updated and pointed the correct folder many times. I cannot find any version other than one, in the correct plugin folder and its the latest version. Is this crash log telling me I need the old version perhaps?

“What version of Reaper are you running?”

Reaper V6.70

“Are you running 64bit or 32bit?”

64 bit. Although, ezd2 was always 32bit and still lists itself in my reaper vst plugin list as 32bit. I have downloaded 64 bit and it’s library a ton of times.

“Does your VSTi list look have the highlighted path? Please post a screen print of it.”

I have pointed the folder there and to a variety of other places hoping to fix things. The dll is located in my main folder called “plugins.” I keep all plugins in that folder and they open perfectly. I had kept ed2 in that very folder and never had an issue until purchasing ezd3. Toon track product  manager knows to download things to this folder as well.

The actual version of ezd2 downloaded to the computer is 2.2.3 – all other instances have been deleted, although in product manager, in the downloads list, version 2.1.8 say this: download status: deleted – installation status: installed* – *mixed versions are installed…

all other former downloads say deleted and *a new version is installed.

I hope this information was exactly what you needed. I can’t thank you enough for your kindness and patience.

Reply To: EZdrummer 2 will not open after purchasing EZdrummer 3 version: 2.2.3
Operating system: Windows 10

[Mooch916]

Hey Brad,

Everything you’re saying is completely logical and stands to reason. Which is why I may need you to say it in a more pedestrian, bad poetry type of way. In other words – I need you to speak “piano player” to me (as a pianist, I only really understand things over block chords and pretend brooding).

Yes. To the best of my knowledge, everything is completely updated. I’m accomplishing this in the portal and deleting instances that no longer apply as it asks – while updating those plug-ins whenever an update appears. I have no other instance of ezd2 dll on the pc other than the one and it’s in the correct folder. Reaper is pointed at that folder and every other plugin works as per usual.

I have absolutely no idea how downloading ezd 3 influenced ezd2 and especially what triggered ezmix to not contain its own factory presets in the daw plugin. To complicate things further – the standalone versions work fine. I wish I had any further information. My immediate reaction was to delete everything and start again. But this solicited the same results … so yeah, I suppose it could be that some weird past update is lurking in the shadows of my pc and that it’s confusing the pathway? On the other hand – if I search the ezdrummer 2 dll, only the latest updated version shows in the results, sitting comfortably in its “plug-ins folder” location and nothing seems to be impeding it from talking to reaper.

What’s brought me here is that I absolutely couldn’t get this message through to toon track. Here is a recreation of the ten conversations I’ve had with toon track:

Me: … yes, I hear you. But there isn’t another dll on my computer and I’ve updated ezd2 thirty times.

TT: Are you using the latest update?

Me: Yes. As I just explained, I’m using the latest update.

TT: Hi, this is someone else from toon track. I didn’t bother to read the former messages. I bet it’s an update issue.

Me: Please don’t say update. Please. Can it be anything else? I’ll accept user error, stupidity, tell me I’m a moron and don’t deserve nice things. Anything other than it’s some former version and I need to update.

TT:  …

Me: you’re gonna say it aren’t you?

TT: …

 

Me: well?

TT: knock knock

Me: Who’s there ?

TT: Up

Me: Up who?

 

TT: Up Date

 

Me: I hate you.

and scene.

Reply To: EZdrummer 2 will not open after purchasing EZdrummer 3 version: 2.2.3
Operating system: Windows 10

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