[Karsten Tölle]

Your comments are so offensive, outrageous, irrelevant and even DEFENSIVE it’s almost laughable! Well… that reminds me of the saying “a hit dog barks”! Are you just a naive Toontrack fanboy or are you in any way business related to this company? I think each participant of this forum should form his/her own opinion based on your comments here 😉
Anyway… I’m out and making some music as you pretentiously suggested. Life is too short to bother with trolls!

[Karsten Tölle]

As a paying customer, I shouldn’t be forced to workaround anything! Every bug is a bug… and it is annoying to see the message “the full sound library is not installed” (but in fact it is!) everytime I open the Toontrack Product Manager app. Furthermore I’m not able to delete the dowloaded sample data of the older SDXs which is redundant after installation… there is no way to delete this data in the Product Manager app, I need to do this manually…. so it’s not only a cosmetic bug.
Of course there are more serious software bugs but you can also find more severe bugs in various Toontrack’s apps without having to search for a long time 😉 And one cannot expect these severe bugs to be fixed promptly!
Perhaps Toontrack should place more value on the further development and troubleshooting of their existing software than on constantly developing new, potentially immature and flawed software and misusing paying customers as betatesters… not to mention Toontrack’s aggressive email marketing through new discounts etc. which is also very annoying.
I just have a plasphemous thought 😉 Perhaps Toontrack could reduce the marketing capacities (… at least a little!) for new employees in the field of software quality assurance? Now that would be great!

Reply To: Hit Factory & Allaire version: 3.1.7
Operating system: Windows 10

[Karsten Tölle]

It’s a bug in the product manager app as mentioned above. I had an email conversation with the toontrack support about this subject, but there hasn’t been an update released yet to fix this bug… maybe one day when we don’t dare to hope anymore 😉

Unfortunately this is not the only problem I have to struggle with right now and it looks like Toontrack is generally not very interested in fixing software bugs!

Reply To: Hit Factory & Allaire version: 3.1.7
Operating system: Windows 10

[Karsten Tölle]

Hello,

same problem here, despite the fact that I use the latest version of the SD3 plugin (3.1.7. build 23976)! Frustrating hours of trying to solve this problem and searching the internet up and down until I found this thread here by accident… life is really too short for shit like that!

The workaround from above is working somehow (thanks to user shavnore!), but this can’t be the final solution!

Toontrack has to fix this behavior on startup of the SD3 plugin in an update asap!!! This has never been a problem in Superior Drummer 2 so it can’t be too difficult to solve. Bugs like these should be taken care of in betatesting and leaving the customer alone with trouble like this is definitely not ok at all! Especially when this bug showed up for the first time in January 2019 when this thread was started!

Reply To: I don't even know how to google this version: 3.1.7
Operating system: Windows 10

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