[Justin]

Thank you I’ll give it a try!

[Justin]

I know, it was the heat of the moment. My emotions got the best of me.
How would I check for something like that? Moved files?
I’m not very keen on “Install trouble shooting”

[Justin]

OSX El Capitain
4 GB 1600 MHz DDR3

I was only able to delete this one
Users/yourname/Library/Caches//AudioUnitCache/com.apple.audiounits.cache
The others were not in the folder by the names listed.
Here is a screen shot of my cache window.

[Justin]

Ive tried to re-download and installing the Update 3 different times. Even tried restarting and the same result “Authorization failed, contact support.” . It authorized in the Stand alone but not in my DAW. This is super frustrating, Ive never had so much trouble with an install of a program in the past and for the money you’d think it wouldn’t be so trouble some.

[Justin]

One More problem, when I try to open up the plug-in in Garageband it asks for authorization and says authorization failed. Any Ideas?

[Justin]

When I Open the stand alone and click on the interface, the “About EZDrummer” is “Greyed out” I’m unable to click on it.

My authorization page was there and I tried to authorize it again, which before wouldn’t work, and somehow it did this time!!

Please let me know if I have to replace anything that I’ve deleted (if it will effect the program) and how to do so.

Thank you for your help so far! Much appreciated!

[Author]

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