[jduber]

Hi John (and RM),

Thanks very much for your responses. I believe I now understand what was causing the minor issues I faced (i.e., EZdrummer user folders not opening from their menu commands) and I have now solved those problems. Here’s a summary of my conclusions:

During my original attempts to install EZdrummer, I rushed through the process and did not pay careful enough attention to the instructions for “installing” SoundMover. I ran it (probably 3 times) without ever choosing a user folder and just assumed it was installing itself in the default location (which it mostly did). However, as a result, it seems the “User midi folder” and the “User mixer preset folder” were not created at install time. I created a “MY MIDIFILES” folder in the default location as per your advice and then the menu command was able to find and open it. Of course, when I subsequently ran SM again, it deleted that folder and so I had to create it again.

So, I now have re-run SoundMover and was careful to choose the default folder as a target location for the installation. I then created a “MixerPresets” folder in the default location and put my custom presets (organized with sub-folders) inside.

And, now, I am happy to say that EZdrummer is now installed correctly on my system. Selecting “User Midi folder” or “User mixer preset folder” from the help popup menu works as expected. And with that, all the issues I’ve faced so far are handled to my satisfaction.

Thanks again for your help and sorry to trouble you with these newbie issues.

Best wishes,

Jim

PS At your suggestion, I repaired disk permissions. There were a few files that required repairing, but they were all related to my Flash Player and Java install. I am the admin and installed as such. I don’t believe these issues were the cause of the problems I faced.

[jduber]

I now understand, EZplayer in this case means “EZplayer pro”. OK.

Back to Soundmover (SM), again to clarify–SM never asked me to choose a target location and I don’t believe I ever ran it. I believe that I saw a related SM error message during installation (probably when I tried to manually install SM with the downloaded SM installer app). However, SM does not seem to be installed on my drive. It’s clearly not in the default location and the Mac OS Finder cannot locate it.

ISSUES FOR WHICH I NEED HELP:

A) In a previous message, John Rammelt asked me to run SM to repair the default installation (see above). So, I ask again, how can I run Soundmover? I can’t find it on my HD. Should I uninstall and then reinstall EZDrummer, or what? Please give me your advice. Perhaps it’s not necessary since the program is mostly working correctly.

B) The “MY MIDIFILES” directory doesn’t exist in the location you indicate. Other relevant directories do exist. Should I manually create “MY MIDIFILES” in that location or not? I would like to drop in my own loops for use in EZDrummer and assume that is where they would go. Please advise.

C) I have found the MixerPresets directory (where RM told me to look). I think I can safely ignore the fact that the folder doesn’t open from the menu selection, right? I mean is there any reason why I might need to open that folder?

SUGGESTIONS FOR THE KNOWN-ISSUES LIST:

Kindly consider adding the following 2 items to the EZDrummer http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=39. These would have saved you and me and possibly others a bit of time and effort:

NOTE: For Mac OS and possibly others:

1) The “Preferences” menu option is disabled at all times.
2) The links to “EZplayer” from the View menu or from the toolbar require purchase and installation of EZplayer Pro.

Thanks again for your help and support.

Best wishes,
Jim

[jduber]

Thanks for the reply. My responses to your comments follow:

1) The “MY MIDIFILES” directory doesn’t exist in the location you indicate. Other relevant directories do exist. Should I manually create “MY MIDIFILES” in that location? I suspect not and will wait for your advice.

2) I’m using the stock “POP/ROCK” EZX. I’ve created and saved Mixer presets. The directory still doesn’t open. After rebooting TT Solo, my custom presets still show up in its menu and work when I select them. However, selecting “User mixer preset folder” from the “?” dropdown menu still does nothing. I am unable to locate the mixer preset folder on my Mac HD even when searching my drive for the preset by name (or partial name) or by browsing to where I would expect it to be located. Very odd indeed.

3) I read the documentation carefully before, during and after installation. Perhaps the problem lies in the fact that I purchased a download only version? The installation was not exactly straight-forward and the documentation didn’t help with the specific issues that I faced. I don’t believe I really ran SoundMover, but can’t be sure. It seems that the installer tried to do something with SoundMover and likely failed. I say this because during installation of EZDrummer, I saw an error message saying something like I needed to point SoundMover at a directory on my drive. However I don’t believe I was ever given the option to choose a location and after dismissing the error message, the installer seemed to indicate that “SoundMover” was installed.

Furthermore, I can’t find SoundMover anywhere on my HD so don’t know how I would run it again. I have the SoundMover installer package on my drive and could run that again, but I don’t think that is how it is meant to be launched. So, again, I will await your advice.

FYI, EZdrummer does seem to be installed in the default location, though, as I say certain commands don’t work. I have EZdrummer v. 1.2.1, but again all my tests have been under Toontrack Solo (v. 1.2.2).

4) One additional problem I’m seeing is that choosing “EZplayer” from the View menu or from the toolbar leads to an error message saying to make sure it’s installed and I’ve set the right path. How can I do that? I see how to set paths to my VST-plugins. That currently is:

/Library/Audio/Plug-Ins/VST

Thanks again for your help.

Best wishes,

Jim

[jduber]

I see. Thanks very much.

Jim

[Author]

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